2020 can only be described as an unpredictable year, and one that brought with it, some of the most dramatic shifts we’ve seen in the way we live and work. In a year of uncertainty, it’s safe to say that technology was the one constant the platform that transformed the fundamentals of commerce, healthcare, education and financial services across the world.
I’ve also always believed that disruption is a process that plays out over time; sometimes slowly, but completely and the pandemic proved this to be true. It showed that it’s imperative for organisations to invest in a holistic and strategic approach to respond to the pace of disruption. This investment calls for the convergence of technologies, to connect, collaborate and create new services that will ultimately help weather disruption.
As we head into 2021, my conversations with our customers and partners across the MERAT region are centred around one common theme how to transform for the long term.
2020 brought with it an accelerated pace of digital transformation, so the question we must ask is what are some of the major opportunities and shifts that will dominate the business landscape? And more importantly, can organisations rise to take advantage of these market dynamics? Here are the broad segments within technology that we expect will play out in the year ahead.
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