Sars headed for a “cliff” with unmaintained IT system

16 October 2018

The South African Revenue Service’s (Sars) ageing information technology (IT) infrastructure — which has not been maintained since 2014 — is becoming a critical concern, the Nugent commission heard on Tuesday.

The commission — headed by retired Judge Robert Nugent — is looking into tax administration and governance issues at Sars from the period between 2014 and 2018. This week it is focused on the impact of the suspension of the revenue service’s IT system modernisation programme.

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