As the business landscape transforms to leverage exponential developments in technology, the expansion and adoption of new business models have rendered the big giants potentially vulnerable due to complexity, scale and entrenched business models.
The customer has moved to centre stage as convenience has transitioned from privilege to right, and choice has become ubiquitous. The rapid compounding of complexity has forced organisations to adopt agility as part of the fabric of business operations.
There is a movement that is sweeping across many organisations globally that infuses sustainability into business practices. These can be seen in the adoption of integrated annual reporting, circular business models, regional unions, shared economies and the inclusion of human behavioural skills in the boardroom. An empathetic predisposition has become imperative for business success.
Africa has a unique advantage of harnessing its broad range of digital skills, understanding the dynamics of its unique and complex markets and social structures with the ability to leverage exponential technologies and start delivering solutions at a rapid pace.
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