SMS Information Service for Disabled People

Disabled people, especially those living in rural parts of South Africa, often find it difficult to get information about the rehabilitation services that are available to them from government departments and NGOs in their area.

This new SMS information service, implemented by Disability Consultants. is available to anyone with access to a cellphone who sends an SMS with their name, town and the information they need to - 072 172 2623.

An SMS will be sent back to the caller with contact info for the nearest service provider to them. An e-mail will be sent to the service provide to ask them to make direct contact with the caller. After a week or so, a follow-up email will be sent to the service provider to monitor what service has been provided.

Please note that 072 172 2623 is NOT a call centre and will only respond to a standard SMS. There are no extra SMS charges. The service is NOT designed to provide detailed information to the caller - that should be done by the service provider.

Government departments and NGOs are asked to please use their networks to notify disabled people throughout South Africa of this service and to share this media release with their medical staff, therapists, social workers, teachers and all staff who come into contact with disabled people.

Disability Consultants hope that these stakeholders will display this media release wherever it might be seen by disabled people and their families, such as at hospitals, clinics, welfare offices, SASSA Pay Points, schools, labour centres, post offices, police stations, libraries, councillor's offices and NGOs.

Disability Consultants would like to thank AXXESS DSL for sponsoring the SMS to PC system and providing it with technical back-up.

Issued by:

Tony and Tim Webb,
Disability Consultants
Port Elizabeth
Tel: +27 41 368 3707
Mobile: +27 82 290 3764
E-mail: tony.webb@telkomsa.net
www.interface-sa.org.za

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Disabled people, especially those living in rural parts of South Africa, often find it difficult to get information about the rehabilitation services that are available to them from government departments and NGOs in their area. This new SMS information service, implemented by Disability Consultants. is available to anyone with access to a cellphone who sends an SMS with their name, town and the information they need to - 072 172 2623.

Date published: 
Friday, 20 November, 2009
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Issued by: 
Disability Consultants
Organisation: 
Disability Consultants

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