Kagiso Trust is an organisation focusing on empowering poor marginalised South Africans so as to affirm their place and participation in the larger social institution.
Senior Programmes Manager Job Profile
Immediate Supervisor / Manager: Head of Programmes
Immediate Subordinates: Programme Manager(s)
The Senior Programmes Manager oversees the coordination and successful execution of all aspects of the Shanduka / Kagiso Trust Partnership Education Programme including but not limited to planning, providing oversight, resourcing, leading, reporting and stakeholder management.
The Senior Programmes Manager performs a wide range of duties including some or all of the following:
- Plan the delivery of the overall programme and its activities in accordance with the mission and the goals of the Shanduka / Kagiso Trust Partnership Agreement;
- Develop and implement long-term goals and objectives to achieve the successful outcome of the programme;
- Develop an annual budget and operating plan to support the programme;
- Develop a programme monitoring and evaluation framework to assess the strengths of the programme and to identify areas for improvement;
- Coordinate and ensure that the Shanduka / Kagiso Trust Partnership Programme, the Free State Department of Education, the BNSDP and the EMSP plans are streamlined.
- Oversee the execution of various aspects of the programme and ensure that they are executed to high-quality standards, within budget; and in accordance with agreed-upon timeframes;
- Develop, update and continually review the necessary tools, templates, systems and processes that enable effective programme oversight e.g., quality assurance frameworks, reporting templates, knowledge and information management protocols, monitoring and evaluations tools etc;
- Ensure that the programme’s activities / deliverables are based on, and supported by strong research fundamentals / principles;
- Ensure that the Shanduka / Kagiso Trust Partnership Programme’s integrity, as well as that of the two organisations i.e., Shanduka and Kagiso Trust respectively, is upheld through high-quality work, accountability to the programme’s sponsors and beneficiaries, transparency and good governance;
- Coordinate the drafting of, 'quality assure' and submit / present various programme-related reports in accordance with the Shanduka / Kagiso Trust Partnership Agreement or as directed by the Head of Programmes;
- Identify and evaluate programme risks and take appropriate action to mitigate the risks;
- Monitor the programme’s activities on a regular basis and conduct an annual evaluation in accordance with the programme monitoring and evaluation framework;
- Report evaluation findings to the Head of Programmes (and/or the Kagiso Trust management structures) and recommend changes aimed at enhancing the programme.
Programme resourcing and performance management
- Recruit, interview and select well-qualified programme staff (in consultation with the Head of Programmes);
- Develop terms of reference; service level agreements, and appoint service providers in accordance with the needs of the programme;
- Manage the performance of programme staff in line with the Trust’s Performance Management Policy as well as that of service providers in accordance with their respective service level agreements;
- Identify programme-related staff development needs and oversee the implementation of training and (individual) development plans;
- Ensure that all programme staff and service providers receive appropriate orientation to Kagiso Trust and its programmes.
Programme leadership and stakeholder management
- Supervise, coach and mentor programme staff by providing clear strategic direction, input and feedback;
- Manage collaboration between Shanduka, the Free State Department of Education, Kagiso Trust and other stakeholders in order to maximise cohesion between them and ensure that all the stakeholders are 'moving in the same direction' at all times;
- Ensure that there is optimal integration of Kagiso Trust’s programmes by continually liaising and communicating with the BNSDP and EMSP teams.
District office functionality
- Ensure that the satellite offices have sufficient and competent staff; operational processes, policies and procedures; and are well resourced in respect of office infrastructure and systems in order to perform their functions effectively.
Kagiso Trust management
- Perform management responsibilities; participate in management structures; and contribute positively to the development of, and execution of the Trust’s overarching strategy.
- Bachelor’s degree (a post-graduate qualification would be an advantage).
- Five (5) to eight (8) years working experience of which three (3) must have been in a programme / project manager role and/or management and strategy execution role.
Knowledge, skills and abilities
- Programme and project management (design, execution and monitoring);
- Financial management;
- Performance management (setting goals, coaching / mentoring and providing feedback);
- Stakeholder and change management;
- Report writing;
- Knowledge of the education sector and related policy environment.
Proficiency in the use of computers (and other technology-driven tools) for
- Report drafting and presentation;
- Word processing;
- Simple accounting;
Personal characteristics and behavioural attributes
The Senior Programmes Manager should demonstrate competence in some or all of the following:
- Behave Ethically: Understand ethical behaviour and business practices, and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the Trust;
- Build Relationships: Establish and maintain positive working relationships with others, both internally and externally in order to achieve the programme’s as well as organisational goals;
- Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques;
- Creativity / Innovation: Develop new and unique ways to improve the programme’s operations and to create new opportunities;
- Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the programme’s parameters;
- Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance the programme’s effectiveness;
- Lead: Positively influence others to achieve results that are in the best interest of the programme;
- Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the programme;
- Organise: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities;
- Plan: Determine strategies to move the programme forward, set goals, create and implement actions plans, and evaluate results;
- Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
- While most of the Senior Programmes Manager’s work will take place in an office environment, there is a requirement to travel and undertake 'field-work' e.g., facilitate retreats, visit schools, etc.
Closing date: 13 September 2013
Contact person: Kindly e-mail your CV and supporting documentation to Linda Frampton on email@example.com.
For more information about Kagiso Trust, refer to www.kagiso.co.za