CCI: Website Development

Centre for Communication Impact (CCI)
Please note: this opportunity closing date has passed and may not be available any more.
Opportunity closing date: 
Friday, 12 March, 2021
Opportunity type: 
Call for papers

Masiphephe Network Website Development Scope of Work


Centre for Communication Impact (CCI) is a non-profit South African organisation based in Pretoria. CCI designs and implements high scale mass media and interpersonal communication interventions that impact on behavioural change in Gender-Based Violence (GBV) and HIV.
CCI currently implements a GBV project known as the Masiphephe Network (meaning Let’s Be Safe). The Masiphephe Network works collaboratively with government departments, academia, civil society, media especially at community level, private sector, and community members; to strengthen local governance structures to promote effective GBV prevention, response, improve victim empowerment and access to justice.
CCI through its GBV Unit (Masiphephe Network) seeks to request proposals for a new website development from 1 April 2021 to 31 May 2021; maintenance and support from 1 June 2021 to 30 June 2023.
CCI works with the Gender, Health and Justice Research Unit (GHJRU) based at the University of Cape Town as the strategic research and policy advocacy partner; and five community-based partner organisations, viz: Ethembeni Crisis Care Centre (Ethembeni) and Gugu Dlamini Foundation (GDF) both based in eThekwini Municipality in Kwa Zulu-Natal Province; Project Support Association Southern Africa (PSASA) in Mbombela and Emalahleni in Mpumalanga Province; Sonke Gender Justice (Sonke) and Agisanang Domestic Abuse Prevention and Training (ADAPT) within the City of Johannesburg in Gauteng Province. The five community-based organisations currently lead implementation of integrated programmatic interventions in selected wards, working with community-based structures who either advocate for and/or provide GBV services.
The Network uses innovative participatory approaches to reach community members, increase awareness about human rights, gender equality, mutual respect, inclusivity, and diversity among all people. Social behaviour change communication will involve raising awareness about GBV prevalence, facilitate discussions on social and cultural norms and behaviours that promote positive masculinity, strengthen local governance prevention and response to reduce GBV, improve access to resourced services for both perpetrators and survivors while advocating for justice for all survivors and for all stakeholders to create safe communities.


Design and submit at least three variations (look and feel) to client within a week after being awarded the contract. Develop a new website on WordPress/ Drupal content management system for the Masiphephe Network with the following, but not limited to the following services and functionalities:

  • Design at least three variations – “look and feel’’ and present to client
  • Develop main navigation structure as directed by CCI’s GBV Project
  • Blogging functionality
  • Contact form
  • Directory of Masiphephe Project Partners and list of sites where we work and facilities where people can find support services, with interactive map
  • Event calendar
  • Google site map generator
  • Image gallery
  • Video Gallery
  • Newsletter Subscription functionality
  • Responsive Website that caters for all devices
  • Chatbox
  • Multimedia content such as podcasts and videos that integrates player
  • Integrate third party polling system
  • Integrate Masiphephe social media profiles
  • Integrate Search functionality website
  • Embed Search Engine Optimisation (SEO) to all pages
  • Integrate Google Analytics


Masiphephe Network requires a brand-new website to be developed by 31 May 2021. The website should position the Masiphephe brand and showcase the activities that are being undertaken by community partners and stakeholders. The website needs to integrate the latest technology and trends in the website design and usability space.

Support, service, and maintenance:

Support, service, and maintenance refers to the day to day running of the website. A comprehensive Service Level Agreement (SLA) will be signed with the appointed Service Provider from 1 June 2021 to 30 June 2023 or until the end of the project. This is aligned to website support including making smaller adjustments, upgrades, enhancements, bug fixes, ongoing platform maintenance, monitoring, training, and mentoring of the Masiphephe Network staff on the use of the content management system and other minor changes. The appointed service provider will submit monthly reports of support provided each month with their invoice.


The service provider must propose and recommend a hosting setup, whether in-house or third-party hosting service provider. The service provider should ensure budget allowance is included in their comprehensive budget submitted with their proposal, to cover hosting costs from 1 April 2021 to 30 June 2023 with guarantees against interruptions.

Administrator training:

Training should be provided by the successful service provider upon launch of the website with “Get Started”
Manual for trainees.

Project Management:

The Project Manager is required to manage and set project priorities and determine which resources to assign to the different tasks as the project progresses. The project manager will coordinate all actions to be implemented during the project and ensure good communication between stakeholders.

Qualifications and Work Experience:

  • Certificate or qualification in Graphic Design and Website Design.
  • Server database administrator (certified).
  • Candidates should provide a portfolio that demonstrates similar work
  • Expert knowledge in the field of web design and user experience.
  • Willingness to keep abreast of new developments and make recommendations to client.
  • Flexible and adaptable to change.


The website must be developed and completed from 01 April 2021 to 31 May 2021 or within the same timeframe from appointment date. Ongoing website support will be agreed upon in a Service Level Agreement with the same service provider and should commence 1 June 2021 to 30 June 2023.

Payment schedule

The consultant will receive a 50% advance upon signing of the contract for the development phase and 50% at the end of the completion of an approved website, and submission of an invoice. Ongoing support and maintenance will be paid for based on actual support provided as detailed and approved in the monthly report submitted by the consultant with the invoice.

Enquires and submissions

For proposals and quotations, please send to no later than 12 March 2021. For additional information on the scope of work, please also contact Pinky Makhaye through and, your enquires will be forwarded to the relevant technical leads. Kindly note that CCI will only communicate with shortlisted companies. Should you not hear from us by 24 March 2021, please regard your application as unsuccessful.

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