IRD: Quality Improvement Advisor

Please note: this opportunity closing date has passed and may not be available any more.
Opportunity closing date: 
Friday, 21 February, 2020
Opportunity type: 

Interactive Research and Development South Africa (IRD SA NPC) is a South African Section 21 not-for-profit entity and an affiliate of Interactive Research and Development Global (IRD Global), and has fully operational offices in Johannesburg (Gauteng) and in Durban (KwaZulu-Natal).

IRD SA NPC seeks to appoint a Quality Improvement Advisor to be based in Pretoria, Gauteng.

Employment Type: Fixed term contract

Reports to: Country Director/Chief of Party

  • The Quality Improvement (QI) Advisor will spend at least 50% of time working directly with district health teams every month, with responsibility for providing coaching and mentoring to DoH staff and to District Support Partners (DSP) at district,
  • Sub-district and facility levels, including documenting all processes and challenges identified during visits, for tabling at district and national meetings.
  • The QI Advisor is expected to guide DoH staff (including nurses, doctors and managers) to utilise existing quality improvement tools,
  • Support the implementation of the Siyenza Dashboard,
  • Techniques and methodologies,
  • Develop and test models for improvement in care and facilitate knowledge sharing and learning sessions for QI capacity-building,
  • Especially at district and sub-district levels. 
  • The QI Advisor will review processes as part of the hospitals, CHCs,
  • Clinics or another type of healthcare services and National Department of Health (NDOH) continuous improvement process,
  • Focusing on DS-TB, DR-TB and TB-HIV in district and sub-district levels.
  • Responsible to work with district and sub-district health facilities/hospitals and health management to develop, maintain, and implement plans to achieve quality improvement goals and manage personnel
  • Ensure that all conform to standards, regulations, policies and improve quality of services and deliver a patient ethically centred service
  • Assist with developing learning materials, review and implementation
  • Work closely with the District and sub-district leadership health teams in preparation of all district level trainings and learning sessions
  • Participate and assist with teaching in all district level learning sessions to make sure that all collaboratives are being run in a similar manner
  • Provide technical assistance (TA) to ensure management and improvement on use of the Facility Improvement Plans (FIPs) among Siyenza and non-Siyenza facilities that are supported by Centers for Disease Control and Prevention (CDC)
  • Investigating irregularly treatment and management including failure to adhere to recommended monitoring and evaluation, safety or institutional standards
  • Oversees and monitor the quality improvement program and develop performance improvement targets
  • Human resource planning and management by performance management and ensure corrective management
  • Provide support to data experts through training data capturers to improve the quality and reliability of data used by QI teams to assess the effect of changes
  • Establish relationships and work closely with DOH managers, especially the Quality Assurance managers, Coordinators and other stakeholders (DSPs) at the district and facility level
  • Liaise with relevant stakeholders including facility committees, community participation and quality improvement committees at sub-district and site level to maintain quality improvement
  • Ensure the provision of high-quality services measured by outcomes of various quality assurance activities
  • Plan and conduct regular site visits to conduct data quality assessments and ascertain data related issues
  • Provide TA to Siyenza and 'Non-Siyenza dashboard' sites for monthly and quarterly reporting and contribute to other required technical reports.
  • Collect, verify and timeous submission of accurate statistics monthly and quarterly and narrative reports according to request and project prescription.


  • Honors degree (or equivalent) in Public Health, Statistics, Population studies (Demography), Economics or in related/relevant field.
  • Experience on TB/DR-TB and TB-HIV/AIDS programmes in quality improvement project/s
  • Strong verbal, written and presentation skills in English and at least one other South African language
  • A keen interest in pharmacovigilance
  • Valid unendorsed code 8 driver’s licence
  • Experience: 
    • Knowledge of South Africa’s current evident-based DS-TB, DR-TB and TB-HIV investigations and treatment
    • Knowledge with Siyenza Dashboard for reporting
    • Experience in DS-TB, DR-TB and TB-HIV program monitoring, evaluation and information management systems
    • Developing and making professional presentations and graphs

Interested candidates are welcome to apply, please provide two (2) current, relevant employment references. Submit a brief CV and supporting documents, indicating the job title in your cover letter and subject line on email to Lee-Anne Ogle: Human Resources Dept. @ fax +27 (0) 865722820 or e-mail

Please quote the source of this advertisement in your application - NGO Pulse Portal

IRD SA is an equal opportunity employer.

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