IkamvaYouth: Technology Assistant

IkamvaYouth
Please note: this opportunity closing date has passed and may not be available any more.
Opportunity closing date: 
Friday, 13 September, 2019
Opportunity type: 
Employment

IkamvaYouth is a township-based volunteer programme that gets learners out of poverty through education. The organisation exists to reduce inequality in South Africa, and its track record of matric results, access to post-school opportunities, and alumni success is proof that positive change is possible.

IkamvaYouth seeks to appoint a Technology assistant to be based in their WC National office.

Remuneration: R12 814.37
 
Employment type: 4 Months Fixed – Term Contract (Maternity)
 
The purpose of this position is to provide helpdesk support to all IkamvaYouth (IY) staff. He/she is required to support the Technology Coordinator in the areas of administration and procurement. The Technology Assistant reports to the Technology Co-ordinator
 
Responsibilities:

  • Contribute to Department Objectives
  • Contribute to the achievement of department-specific objectives
  • Work from a branch to promote team cohesiveness and gain a better understanding of context on the ground
  • IT Support 
  • Provide support to District Managers and teams to ensure optimal usage, care, and management of technology
  • Attend to IT tickets received 
  • Safeguard software access keys and passwords
  • Maintain the IY email database
  • Conduct an upgrade needs analysis on various IY systems
  • Ensure that equipment that needs upgrading is attended to
  • Travel to branches and offices to service and equipment
  • Arrange and book training on behalf of the Technology Coordinator
  • Provide training to all IY staff on collaboration software & technology systems (google apps, WebEx, Skype, Dropbox, etc.) as and when required
  • Ensure that all new employees are inducted on IY collaboration software and technology systems
  • Develop and manage all branch and office audit spreadsheets
  • Track changes, together with Branch Assistant on audit spreadsheet
  • In the case of missing or broken assets inform Technology Coordinator
  • Administration
  • Ensure that all tech assets are insured
  • Keep a central depository of insured equipment
  • Complete and submit paperwork to claim from insurance (eg: stolen or broken equipment)
  • Attend to all queries related to lost and/or stolen equipment
  • Provide advise as per disposal policy  
  • Compile and submit pay card report and share with the finance department
  • Assist in setting up equipment for events (eg. AGM, conferences, etc.)
  • Procurement
  • Follow the standard finance policy with regards to the procurement of equipment
  • Ensure that procurement of all IY assets are aligned to the IY procurement policy
  • Effect procurement of equipment for staff, labs, and offices
  • Update asset register on Salesforce
  • Track asset loan agreements on Salesforce
  • IT Infrastructure
  • Ensure that every laptop has antivirus software installed
  • Carry out regular antivirus checks on all equipment
  • Administration
  • Invoice as per schedule on the tracker
  • Update the Fundraising Coordinator every Friday
  • Send bank statements every Friday
  • Update meeting records on a weekly basis
  • Keep track of action items 

Required:

  • A diploma or certificate in Information Technology
  • A minimum of 1-2 years’ experience in the IT sector
  • Experience in training on various tech platforms would be advantageous
  • Patience and ability to train and support colleagues with a wide range of technical competencies
  • Experience in cloud platforms would advantageous
  • Performance-Oriented
  • Proactive
  • Resourceful
  • Good written and verbal communication skills
  • Adaptable
  • Attention to Detail
  • Problem-solving skills
  • Team player
  • Ability to take initiative and work independently
  • Commitment to IY’s five values and redressing inequalities through education

Interested applicants should submit their Curriculum Vitae and a cover letter via email to careers@ikamvayouth.org with the subject heading “Technology Assistant”.

Due to the volume of applicants, should you not receive feedback within 2 weeks please consider your application unsuccessful.

Please quote the source of this advertisement in your application - NGO Pulse Portal

For more about IkamvaYouth, refer to http://ikamvayouth.org/

For other vacancies in the NGO sector, refer to www.ngopulse.org/vacancies

Location: 
Cape Town

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