IFRC : Communication Officer

International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”)
Please note: this opportunity closing date has passed and may not be available any more.
Opportunity closing date: 
Wednesday, 5 June, 2019
Opportunity type: 


Job Title Communication Officer
Classification Level TBC
Organizational Unit / Duty Station
(Department / Zone Office / Delegation..... etc.)
Country Cluster Support Team, South Africa, Pretoria
Immediate Supervisor’s Title Head of Country Support Team
Technical Manager’s Title
(if applicable)
Communications Manager, Africa Region
Number of Technical Reports
(if applicable)
Number of Direct Reports
(if applicable)
Number of Indirect Reports
(if applicable)
Duration of Assignment 12 months

Organizational context (where the job is located in the Organization)

The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the World’s largest volunteer-based humanitarian network.  The Federation is a membership organization established by and comprised of its member National Red Cross and Red Crescent Societies.  Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement.  The overall aim of the IFRC is” to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world.  The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies.  The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency; coordination and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners.  The Secretariat’s headquarters is organized in three main business groups: (i) Partnerships, including Movement and Membership; (ii) Programs and Operations; and (iii) Management. The Secretariat has five regional office, as follows: Americas (Panama City); Africa (Nairobi); Asia/Pacific (Kuala Lumpur); Europe (Budapest); Middle East and North Africa (Beirut).
The International Federation and Red Crescent Societies of the Red Cross (IFRC) ‘s Southern Africa Country Cluster office is in Pretoria , South Africa and serves ten countries, namely Angola, Botswana, E-Swatini,  Lesotho, Malawi, Mozambique, Namibia, South Africa, Zambia and Zimbabwe. 
Job purpose

Reporting to the Head of Cluster the, Communications Officer will be responsible for supporting Southern Africa National Societies to enhance their visibility and empower them to amplify the voice of the most vulnerable to influence policy and resource allocation. The role will also support National Societies to develop deeper, more diverse and innovative strategic partnerships which could lead to multiyear thematic funding. The position holder will report technically to the Communications Manager, Africa Region based in Nairobi
Job duties and responsibilities

Develop, coordinate and implement communication plans for southern Africa that support programmatic and policy priorities and aligns with regional communications priorities and initiatives:

  •  For each emergency operation or advocacy opportunity, develop a brief but clear communication plan highlighting the communication objectives, the audiences, tools and deliverabales, among other items.
  • Evaluate the success rate of every communication plan through media monitoring and social media analytics.

Strengthen the network of National Societies’ communications focal points in the cluster:

  • Conduct a mapping of qualifications and competencies in communication in the sub-region
  • Recommend and implement strategic interventions to address the identified needs and challenges
  • Update the database of communications focal points and ensure a continuous engagement through online platforms, telephone and where possible through face to face meetings

Write stories profiling the achievements of National Societies, with a focus on the impact on individual lives:

  • Increase the frequency of stories published on the organizational social media and other online platforms
  • Improve the quality of storytelling: focussing on people-centered stories
  • Use evidence-based approach to showcase the impact of the work on National Societies and IFRC

Support emergency communication and work on the implementation of the emergency communication rapid deployment mechanism:

  • In collaboration with the regional and global teams, identify and propose proactive and timely media opportunities, aimed positioning IFRC as a leading humanitarian actor.
  • Establish quick contact with the National Societies affected by disasters, in order to ensure speedy communications, online and in the media, with the ultimate goal of being ahead of other humanitarian organizations.Write stories and interviews during emergencies and provide basic audio-visual material
  • Draft communication packs with key material (facts and figures, key messages, press releases etc)
  • Liaise with Africa regional DREF officer(s) and regional communications manager to identify DREFs to provide visibility to; follow up with affected National Society for visibility materials

Media monitoring:

  • Monitor news and provide a news digest on a daily basis
  • Identify any issues that affect the organization’s reputation
  • Maintain and update the media directory
  • Stay in touch with a relevant regional media house
  • Pitch stories and secure interviews from key media outlets
  • Maintain a database of photographers

Operate as a member of IFRC’s Regional Communications Team to advance corporate communications priorities and support a coordinated corporate approach to communications.

  • Join regular regional communication editorial meetings, in order to discuss potential stories in the cluster, which have an international appeal.
  • Join online collaboration and editorial platforms for exchange about topics related to communications, as well as for information and content sharing.                                                                                                                      

Duties applicable to all staff

1. Actively work towards the achievement of the Federation Secretariat’s goals
2. Abide by and work in accordance with the Red Cross and Red Crescent principles
3. Perform any other work-related duties and responsibilities that may be assigned by the line manager

Position Requirements

  • Education
  Required Preferred
University Degree in journalism or communications, or closely related field
Proven qualification in External Relations
  • Experience
Required  Preferred
 Minimum five years’ experience in communications, advocacy and/or media relations, or journalism Minimum five years’ experience working in the international humanitarian or development sector or a related field in a developing country x  
  • Knowledge and Skills
Required  Preferred
Proficiency in the usage of computers and office software packages (MS Word, Excel, outlook, windows. etc) x  
Proficiency in the usage of video editing and photo editing softwares X  
Setting and management of large budgets   X
Good presentation skills x  
Federation systems   x
Establishment and enforcement of sound internal controls   x
Excellent writing skills x  
  • Languages
Required  Preferred
Fluently spoken and written English x  
  • Competencies (to be filled in by HR)
Ability to work in a team, and occasionally under strict deadlines
High degree of integrity, discretion, and personal conduct
Flexible and adaptable to changing working conditions
Self-motivated, with good judgment and initiative
Good verbal and written communication skills
Good interpersonal skills
Sensitivity to diversity
Good level of attention to detail
Pleasant personality

TO APPLY : Candidates can send their application on francinah.mokholwane@ifrc.org or Hand deliver: 
International Federation of Red Cross and Red Crescent Societies
No 5 Bauhinia Street| Unit 11, Highveld Technopark, Centurion, South Africa
For any enquiry they can contact Francinah on : + 27 12 880 1215


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