STAR: Senior Supply Chain and Service Delivery Advisor

Sustaining Technical and Analytic Resources(STAR)
Please note: this opportunity closing date has passed and may not be available any more.
Opportunity closing date: 
Sunday, 31 March, 2019
Opportunity type: 


Title :                    Senior Supply Chain and Service Delivery Advisor

Location :             Durban, ZA

Number :              STAR-P1-018

Status :                 Open

Close Date :         03/31/2019


  • South African Citizenship or permanent residency required.
  • Ability to travel an estimated 25%



FELLOWSHIP TITLE:        Senior Supply Chain and Service Delivery Advisor

HOST ORGANIZATION:    Health Office, South Africa, United States Agency for International Development

LOCATION:                        Durban, South Africa

POSITION LEVEL:            Senior Technical


TRAVEL:                           25% estimated travel                                                                                                     


Sustaining Technical and Analytic Resources (STAR) is a project of the Public Health Institute (PHI) supported by the US Agency for International Development (USAID) Global Health (GH) Bureau. Its purpose is twofold: (1) Through individual fellowships, STAR will help strengthen the capacity of diverse American and low-and-middle-income country (LMIC) health professionals at all levels to make innovative contributions to global health (GH); and (2) STAR will create ground-breaking opportunities for both US and LMIC GH academic institutions and other groups, including professional associations, to create systems for open-access knowledge sharing, resulting in effective partnerships. STAR’s individual and institutional participants are contributing to the development of self-sustaining systems and tools that will produce global citizens with the full spectrum of relevant health competencies. STAR is managed by the Public Health Institute and implemented in partnership with Johns Hopkins University (JHU), the University of California, San Francisco (UCSF), and the Consortium of Universities for Global Health (CUGH).


The STAR Fellowship is a two-year global health and learning opportunity with:

  • Individualized, tailored support to enhance the fellow’s achievement personal and professional goals
  • Personalized learning plans and access to learning resources (courses, conferences, mentoring) based on fellow’s learning style and preferences.
  • Access to broad professional networks to enhance peer learning and knowledge sharing.



The USAID/South Africa (SA) Health Office (HO) manages one of the largest President's Emergency Plan for AIDS Relief (PEPFAR) programs in the world. In order to achieve an AIDS-free generation, USAID supports health systems strengthening (HSS) activities such as South Africa's efforts to transform the supply chain and service delivery to reach universal health coverage.


The Senior Supply Chain and Service Delivery Advisor will be primarily responsible for:

  • Providing technical support and leadership to USAID and its grantees/contractors and the South African Government in supply chain and service delivery expansion.
  • Working with other US Government agencies, international organizations, and donors to improve coordination on supply chain and service delivery expansion.

Reporting structure:

The Senior Supply Chain and Service Delivery Advisor (Senior Advisor) will work closely with the Health Office Deputy Director and receive technical guidance from the Health Systems Strengthening Team Lead who will serve as his/her onsite manager.

Anticipated Outcomes and Responsibilities:

The Senior Advisor is a critical member of the HO team and will play an important role in ensuring the effective and efficient use of the PEPFAR investment. The HO leadership will be looking to the Senior Advisor to quickly begin to add value in the following areas:

Improved Coverage and Efficiencies for Supply Chain Services:

  • Support the development and ensure fidelity in implementation of annual PEPFAR partner guidelines related to supply chain and service delivery expansion.
  • Make recommendations to the Department of Health on strategies to leverage technology and innovation to advance supply chain and service delivery expansion, Universal Health Coverage and an AIDS-free generation.
  • Make recommendations to Department of Health and PEPFAR South Africa on strategies to leverage the capabilities of the public, private, and non-governmental organization (NGO) sectors to improve the South African health system.
  • Lead the design of special studies and evaluations related to supply chain, service delivery expansion, and related HSS activities to inform strategic shifts within the PEPFAR program.

Improved availability of medicines for PLHIV:

  • Make recommendations to the Department of Health and PEPFAR South Africa on strategies to improve medicine availability and access within urban, peri-urban, rural, and informal contexts.
  • Make recommendations on strategies to improve facility-community referral and linkage systems.

Expand health service delivery points where PLHIV can access medicines:

  • Act as a senior technical advisor and as a senior subject matter expert on issues of supply chain and service delivery expansion, including South African priorities; e.g., Visibility & Analytics Network (VAN), Provincial Medicine Procurement Units (PMPU), Centralized Chronic Medicine Dispensing and Distribution (CCMDD); Private Sector Contracting for Service Delivery, and Community/Mobile Service Delivery.
  • Provide support to the Department of Health counterparts and implementing partners focused on Supply Chain and Service Delivery Expansion at the provincial, district, and municipal levels.
  • Participate and lead site visits to facilities, community sites, depots, and district/provincial offices.
  • Participate in key professional meetings and conferences as assigned.

Improved Coordination of PEPFAR Supply Chain Activities:

  • Build capacity for PEPFAR South Africa technical staff through participation in the U.S. Government Inter-Agency Health Systems Strengthening and other Technical Working Groups as subject matter expert in Supply Chain.
  • Establish and maintain close working relationships and provide technical expertise to all levels of staff within PEPFAR South Africa (Centers for Disease Control and Prevention, U.S. Department of Health and Human Services, U.S. Embassy Pretoria), the U.S. government (Office of the Global AIDS Coordinator, U.S. Congress and their staff, and other agencies), the South African Government, implementing partners, bilateral donors, foundations, and/or corporations in order to ensure integration of supply chain activities with the broader health programs.
  • Establish and maintain innovative partnerships and linkages with multilateral and bilateral donors, foundations, and/or corporations to strengthen programmatic linkages.

Anticipated Learning objectives: *required 10% time

  • Demonstrate proficiency across the core global health competencies defined as development practice, cross cultural awareness, communication, capacity strengthening, ethics of public health, health equity, gender equality and global burden of disease that is necessary for persons practicing in global health. 
  • Cultivate mentorship skills based on the STAR GH mentorship curriculum to more effectively support and improve knowledge transfer and skills acquisition of staff, incoming fellows and interns. 
  • Advance leadership skills to successful support capacity building and knowledge sharing activities, and mentor develop junior staff.  
  • Apply leadership skills and technical expertise to support programmatic growth and scale up within supply chain management programming.                   



  • Minimum 13 years of relevant technical experience with master's degree or a minimum of 15 years of relevant technical experience with bachelor's degree.
  • Experience working in fast moving consumer goods, pharmaceutical, and/or health product supply chains in resource challenged environments; Knowledge of control tower (or Visibility and Analytics Network) and contract management.
  • Willingness to be flexible and adapt to changing priorities and shifting deadlines.
  • Demonstrated strong organizational, communications and reporting skills.
  • Strong teamwork and team-building skills.
  • South African Citizenship required.

Additional skills (preferred)

  • Fully fluent in English and at least one of the other ten official languages of South Africa.


All applicants are required to apply for this position through STAR’s online recruitment system at -, which allows you to store your CV/resume and separate cover letter describing your qualifications and experience, interest and familiarity with issues relating to this position, and how this position relates to your career goals is required for each application. All applications must be submitted by March 31, 2019 by 5:00pm eastern time. 


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