STAR : Senior Management Consulting Advisor

Sustaining Technical and Analytic Resources (STAR)
Please note: this opportunity closing date has passed and may not be available any more.
Opportunity closing date: 
Sunday, 31 March, 2019
Opportunity type: 

Title :                 Senior Management Consulting Advisor

Location :          Pretoria, Durban, Cape Town, ZA

Number :           STAR-P1-016

Status :              Open

Close Date :      03/31/2019


  • South African Citizenship, Permanent Resident or US Citizenship Required.
  • Ability to travel estimated 35% of the time.



FELLOWSHIP TITLE:              Senior Management Consulting Advisor
HOST ORGANIZATION:          Health Office, South Africa, United States Agency for International Development 

LOCATION:                              Pretoria, Durban and Cape Town

POSITION LEVEL:                  Senior Technical Advisor


TRAVEL:                                  35% estimated travel


Sustaining Technical and Analytic Resources (STAR) is a project of the Public Health Institute (PHI) supported by the US Agency for International Development (USAID) Global Health (GH) Bureau. Its purpose is twofold: (1) Through individual fellowships, STAR will help strengthen the capacity of diverse American and low-and-middle-income country (LMIC) health professionals at all levels to make innovative contributions to global health; and (2) STAR will create ground-breaking opportunities for both US and LMIC GH academic institutions and other groups, including professional associations, to create systems for open-access knowledge sharing, resulting in effective partnerships. STAR’s individual and institutional participants are contributing to the development of self-sustaining systems and tools that will produce global citizens with the full spectrum of relevant health competencies. STAR is managed by the Public Health Institute and implemented in partnership with Johns Hopkins University (JHU), the University of California, San Francisco (UCSF), and the Consortium of Universities for Global Health (CUGH).


The STAR Fellowship is a two-year global health and learning opportunity with:

  • Individualized, tailored support to enhance the fellow’s achievement personal and professional goals
  • Personalized learning plans and access to learning resources (courses, conferences, mentoring) based on fellow’s learning style and preferences.
  • Access to broad professional networks to enhance peer learning and knowledge sharing.



The USAID/South Africa (SA) Health Office (HO) manages one of the largest President's Emergency Plan for AIDS Relief (PEPFAR) programs in the world. An estimated 80% of the USAID/South Africa portfolio is implemented through local organizations. These partners are tasked with reaching ambitious targets so that South Africa can reach HIV epidemic control. This requires USAID and its implementing partners to change the way we do business, quickly adapt to changing data trends, adopt reflexive technical and organizational reforms and measure the impact of a progressive shift of the business model. 


The Senior Management Consulting Advisor(s) will primarily:

  • Provide technical and programmatic advice and support to USAID/South Africa and its grantees/contractors to improve program performance across technical areas and grantees that allow South Africa and PEPFAR to reach their mutual goal of HIV epidemic control.
  • Collaborate with Contractual Managers, key Government of South Africa Officials, and Civil Society to ensure an inclusive and collaborative process to improved capacity, better business analytics, continuous process improvement/quality improvement, and rapid change management as necessary.

Reporting structure:

The Senior Advisors will each be based at Pretoria, Durban and Cape Town. They will work closely with the Care and Treatment Team Lead and receive technical guidance from the Operations Team Lead who will serve as his/her onsite manager.

Responsibilities and Outcomes

Accelerated program performance by local organizations

  • Participate and lead site visits to facility and community sites to identify performance challenges and work with Government of South Africa and implementing partner staff to implement solutions to improve program performance.
  • Work in partnership with U.S. government staff, Government of South Africa, implementing partners, civil society, and other stakeholders to quickly unblock bottlenecks leveraging change management best practices.
  • Provide hands-on technical assistance to Government of South Africa and local organizations to leapfrog from traditional monitoring and evaluation methods to cutting-edge business analytic tools and strategies.
  • Support the Government of South Africa and organizations to adopt continuous process improvement/quality improvement as part of their organizational ethos.
  • Collaborate with USAID/South Africa staff to improve performance of Contracts and Cooperative Agreements based on field conditions.

Improved organizational capacity of local organizations to provide health services and technical support to the Government of South Africa

  • Work closely with South African organizations to increase systems efficiencies to deliver on PEPFAR and Government of South Africa targets.
  • Build the capacity of local organizations to implement best-in-class change management approaches.
  • Strengthen the capacity of organizations to ensure faithful implementation of key interventions/strategies at all levels of the organization and in all sites in which the organization implements.
  • Make recommendations on strategies to leverage the capabilities of the public, private, and non-governmental organization (NGO) sectors to improve performance.
  • Make recommendations on strategies to leverage technology and innovation to improve management and operations.

Anticipated Learning Outcomes: *required 10% time

  • Demonstrate proficiency across the core global health competencies defined as development practice, cross cultural awareness, communication, capacity strengthening, public health ethics, health equity, gender equality and global burden of disease that is necessary for persons practicing in global health.
  • Cultivate mentorship skills based on the STAR GH mentorship curriculum to more effectively support and improve knowledge transfer and skills acquisition of staff, incoming fellows and interns.
  • Advance leadership skills to successful support capacity building and knowledge sharing activities, and mentor develop junior staff.
  • Apply leadership skills and technical expertise to support programmatic growth and scale up within HIV/AIDS programming.     



  • Minimum 13 years of relevant technical experience with master's degree or a minimum 15 years of relevant technical experience with bachelor's degree.
  • Experience in management consulting and expertise in data analytics, data visualization, and process management.
  • Knowledge of Local Capacity Development, Business Analytics, Continuous Process Improvement/Quality Improvement and/or Change Management.  
  • Willingness to be flexible and adapt to changing priorities and shifting deadlines.
  • Demonstrated strong organizational, administrative, writing and communications and reporting skills.
  • Strong teamwork and team-building skills.
  • South African Citizenship, Permanent Resident or US Citizenship Required.

Additional skills (preferred)

  • Fluency in English.  A preference will be given to candidates who are fluent in at least one of the other ten official languages of South Africa.


All applicants are required to apply for this position through STAR’s online recruitment system at -, which allows you to store your CV/resume and separate cover letter describing your qualifications and experience, interest and familiarity with issues relating to this position, and how this position relates to your career goals is required for each application. All applications must be submitted by March 31, 2019 by 5:00pm eastern time. 

South Africa

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