Lambano Sanctuary: Hospital Intake / Case Manager

Lambano Sanctuary
Please note: this opportunity closing date has passed and may not be available any more.
Opportunity closing date: 
Thursday, 28 February, 2019
Opportunity type: 

Lambano Sanctuary is a Christian NPO that responded to the HIV crises in 2001 by taking in Orphaned HIV plus children to live permanently in our facilities. In 2009 Lambano opened a Paediatric Medical Step-down Facility / Hospice to care for children with life limiting and life-threatening illnesses. The NPO works in collaboration with the Public and Private Medical fraternity.
Lambano seeks to appoint a Hospital Intake / Case Manager to be based in Germiston, Johannesburg.

  • Carry out clinical coding in accordance with CPT and ICD requirements
  • Ensure authorisation information is accurate and in accordance with hospital procedures
  • Provide complete and accurate updates and discharge information of all accounts
  • Keep patients and doctors informed
  • Handle patient files in accordance with hospital procedures
  • Timeous electronic submission of accounts and follow up on short payments arising from case management related issues
  • Keep well informed on legislation pertaining to related care matters
  • Visits relevant hospitals and doctors to speak about Lambano services
  • Attend meetings with Hospitals relating to case management
  • Initiate conversations with potential intake patients
  • Facilitate conversations with medical aids on behalf of Lambano
  • Meet monthly targets of patient in-takes per month
  • Follow up on billing from patients and medical Aid companies
  • Strict in following up patients and meeting deadlines


  • Diploma/Degree in Nursing
  • Registered with the South African Nursing Council as a Registered Nurse
  • ICD10 and CPT coding experience
  • Valid driver’s licence with acceptable driving record
  • Ability to drive different company vehicles and a driving record that demonstrates safe driving practices
  • Minimum three years’ experience of Medical Aid administration procedures and Hospital Case
  • Management
  • Knowledge of the rules and regulations regarding medical aid schemes is required
  • Knowledge of patient administration systems, policies and procedures will be an advantage
  • Knowledge of hospital billing and tariffs
  • Intermediate knowledge of Microsoft Suite
  • Medical report writing skills
  • Communication skills and the ability to build strong partnerships
  • Negotiation skills and the ability to interact with tact diplomacy
  • Independent problem solving and decision-making skills
  • Ability to function well in a team
  • Accuracy and attention to detail skills to maintain high standards of work
  • Understands the inter-relationships between business processes
  • Experience in a managed healthcare environment will be a strong recommendation
  • Maintain a customer-focused mindset that acknowledges the value of the customer
  • A wealth of knowledge regarding patient intake procedures
  • Ability to market Lambano Sanctuary and bring in patients to the facility
  • Must show passion for working with under privileged children
  • Creative and innovative
  • Organisational and time management skills
  • Stress tolerance with the ability to work under pressure and meet tight deadlines
  • Ability to work in a team but also independently
  • Flexible, adaptable, results oriented and goal achiever
  • Out-going personality
  • Professional business acumen

To apply, submit a CV, and a motivational letter, to put “Hospital Case Manager”  in the subject line.
Please quote the source of this advertisement in your application - NGO Pulse Portal
Only shortlisted candidates will be contacted.
No calls will be accepted.
For more about Lambano Sanctuary, refer to
For other vacancies in the NGO sector, refer to


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