m2m is an Africa-based, global non-governmental organisation (NGO) that unlocks the potential of mothers and their families through scalable, high-impact interventions because a healthy generation starts with mothers. Since 2001, m2m has scaled its programmatic platform across nine countries to provide education and support to almost 1.5 million HIV-positive women through its Mentor Mother Model; a widely supported, evidence-based peer intervention.m2m’s peer mentor platform is designed to provide optimal identification and management of at-risk and high-need clients. Through the entry point of engaging mothers, m2m’s family-centered approach integrates services to meet the needs of women, children, adolescents, and male partners. m2m’s peer mentor-based service delivery addresses key determinants of health, increases knowledge and skills among clients and their families, and strengthens referrals and linkages between community and health facilities. Fifteen years of data demonstrate m2m’s outcomes: retaining women and their families in care; supporting treatment adherence for individuals infected and affected by HIV; driving social and behavior change for HIV prevention, care and treatment; and improved sexual and reproductive health (SRH). m2m’s peer mentors work both at the individual level—providing information and linking to resources, boosting motivation and behavioral skills, and building a sense of self-efficacy and control to foster healthy behaviors and skills acquisition; and at the community and institutional levels—engaging social networks, combating harmful social norms, and strengthening health systems.
Community Services & Linkage Manager
The Community Services & Linkage Manager will be the lead technical expert for integration of community and clinical service delivery with a focus on improving results towards “90-90-90” strategy. The Community Services & Linkage Manager role will be to strengthen linkages and coordination between social service and health workforces, implementation of comprehensive, HIV-inclusive case management. There are 2 positions, one in Pretoria and one in Cape Town.
Key Performance Areas:
- Strengthening bi-directional referral systems to improve both health/HIV and social service delivery
- Strengthen implementation of comprehensive, HIV-inclusive case management with a focus on improving paediatric HIV case identification
- Strengthening HIV prevention focus, linkage to HTS, care, and treatment; retention among both children and their caregivers; and violence prevention and response.
- Manage community profile and mapping referral systems of patients from the community to facility and vice versa
- Work closely with stakeholders to create demand for health services
- Communicate with operational managers in health facilities to ensure that the services provided can meet the demand created
- Assist facilities to develop systems to enhance the linkage into care or patients referred from community testing events
- Facilitate the tracing of defaulters in conjunction with the Community deployed staff
- Provide administrative support to ensure that patients receive the appropriate care at each visit.
- Ensure that linkage support aligns to community activations
- Engage communities to improve the quality of care retention in care and adherence to treatment
Qualifications and Experience
- Bachelor’s degree in Social Work or Public Health with a focus on public health, social sciences, or related field.
- 5 years of progressively responsible experience in a technical advisory role for large-scale family and community-based programs.
- 3 years of experience serving in a technical advisory role for PEPFAR-funded activity, with a focus on improving the wellbeing of orphans, vulnerable children and Adolescent (OVCA) and HIV prevention among AGYW.
- Demonstrated role in strengthening coordination and linkages between clinical and community stakeholders, health and social service workforces; and operationalizing integrated service delivery models.
- Demonstrated working knowledge of PEPFAR Technical Guidance for OVC and Prevention.
- Demonstrated written, presentation, communication and organizational skills in English.
mothers2mothers is an equal opportunity employer. We particularly encourage applications from people living with HIV and AIDS (PLWHA), people with disabilities, women and previously disadvantaged people.
Competitive salary packages will be negotiable in accordance with m2m’s remuneration policies.
Interested applicants should apply for this position via https://www.m2m.org/careers/ by 20 December 2017.