The International Training and Education Center for Health (I-TECH)
Senior Programme Manager (SPM)
Pretoria. National contract, no relocation allowances
(Fixed-term contract until 30 September 2016)
The International Training and Education Center for Health (I-TECH) is a United States of America federally-funded project which supports the development of HIV/AIDS care and treatment training initiatives in 25 developing countries acutely impacted by the global AIDS epidemic. I-TECH is an initiative of the University of Washington Schools of Medicine and Public Health & Community Medicine. Its Central Office is headquartered in Seattle, Washington and it currently supports ten international offices, including one in Pretoria, South Africa.
I-TECH South Africa’s goal is to support the South African Government in strengthening national health systems to ensure delivery of high quality, sustainable health care services.
The Senior Programme Manager (SPM) is responsible, under the leadership of the Director of Programmes, for managing a comprehensive health portfolio that includes interventions to strengthen management and leadership at district, provincial and national levels; efforts to address healthcare worker challenges in the Government sector which remains a threat to effective health programmes; provision of technical assistance and capacity building to help the provincial and district departments of health develop sustainable programmes that are country-owned and country-driven.
The SPM(s) will support the Director of Programmes with implementing the strategic vision through implementation management of I-TECH South Africa’s Community Health Worker programme, and work closely with other USG agencies in South Africa and the National and Provinical Departments of Health on broader policy and systems strengthening issues.
The SPM will help with the supervision and performance management of a multi-cultural team of Programme Managers, Programme Coordinators and External Consultants, and will collaborate across programme and operations teams at I-TECH SA. S/he will report to the Director of Programmes and will be expected to work independently with initiative, and make programme recommendations in collaboration with broader program teams.
The SPM is also responsible for building effective partnerships at all levels and support the CHW Programme Manager in efforts to build effective partnerships at the national and provincial levels. S/he must be able to cope with rapid change of direction based on needs identified by local governmental partners, HRSA, and CDC South Africa. The successful candidate will be able to problem solve in light of shifting priorities and to interface and communicate at a range of levels from headquarters and field office support staff to highly placed Government officials. It is the responsibility of the SPM to understand the organisation’s “Operating Principles” and “Management Guidelines” and to apply these principles in their work.
Programme Implementation and Management (40%)
- Provide technical guidance on the development and management of the programmes, including workforce development, strengthening health systems, and service delivery
- Develop and implement achievable, measurable programme objectives, activities, and outputs that align to the Partnership Framework in support of South Africa’s National HIV, AIDS and TB Reponse and the National Strategic Plan
- Collaborate with Director of Programmes and senior leadership team on annual budget development and routine budget monitoring activities
- Lead workplan development and workplan review process with the team and Director of Programmes to make adjustments to workplan based upon progress and shifting priorities
- Lead implementation of programmes with a team approach to ensure efficient, and effective and sustainable activities
- Ensure programmw is harmonised to guidance provided by the funder, South African Government, and guidance from the Director of Programmes and Country Director
- Collaborate with Director of Programmes on development of annual Country Operations Plan in collaboration with CDC activity manager(s) and internal I-TECH SA management team
- Coordinate with the operations and finance teams to keep them abreast of scheduled programme activities to ensure appropriate levels of operational and financial support required are met.
Communication, Partnerships, and Knowledge Management (25%)
- Represent I-TECH at national and regional conferences and workshops related to healthcare systems of significant consequence or importance
- Provide regular communication with I-TECH HQ in Seattle to ensure harmonisation of activities with I-TECH global programme standards and policies and facilitates network knowledge management
- Participate in regular internal management and staff meetings
- Build effective partnerships at National and Provincial level
- Coordinate and communicate regularly with activity managers at the Centers for Disease Control and Prevention, the National and Provincial Departments of Health and other partners to support programming and technical accuracy
- Collaborate with HQ Communications team to develop current, relevant, communication materials
- Ensure relevant programmatic documents are well managed and form part of an electronic knowledge hub across I-TECH SA
Human Resources Management and Operations (20%)
- Provides supervision, mentoring and technical support to assigned members of the programme team, which requires delegation of responsibilities and assignments, performance monitoring and evaluation, and providing implementation guidance
- Develop and manage consulting agreements and subcontracts, depending upon programme needs
- Other duties as assigned.
Monitoring and Evaluation (10%)
- Work with the M&E team to develop outcome and output indicators, M&E plan, and logic model for HSS activities
- Support the design of all programme evaluations
- Support M&E team in the development and design of operational research studies and outcome evaluations
- Support Director of Programmes and Director of Strategic Information with routine reporting to funders, and internal and external stakeholders on progress towards program objectives
- Develop monthly, quarterly, or annual reports, as needed.
Other Duties as Assigned (5%)
- A Master's degree in Public Health, Health Policy, Nursing, or related field, degree in Nursing AND 8 years’ work professional experience in planning and managing public health programmes related to health systems strengthening and capacity building initiatives. At least 4 years in a leadership role in a complex, multi-faceted project.
- At least 3 years’ experience supervising the work of consultants or other staff
- In-depth knowledge of Human Resources for Health programmes, policies, regulations and precedents applicable to development and administration of national public health programmes
- In-depth specialist knowledge of USG HSS public health programmes, strategies, methods, processes and techniques used to plan, develop, implement and evaluate results of care and support programmes is desired
- Experience working with South African National and Provincial Departments of Health
- Ability to exercise good judgment and decision making
- Excellent writing and editing skills (writing samples will be assessed)
- Fluency in English (reading, writing, speaking)
- Demonstrated ability to communicate between colleagues with a variety of cultural backgrounds in a respectful and diplomatic manner
- Demonstrated ability to enhance effective professional partnerships
- Evidence of problem-solving, decision-making, organisational and communication skills with ability to prioritizse multiple tasks and work effectively in a demanding environment
- Strong organisational, electronic file management and computer skills including MS Office, PowerPoint, Excel and Access
- Ability to facilitate and present publically at project meetings and in public forums
- Excels in interpersonal skills, including patience, flexibility, diplomacy, willingness to listen, and respect for colleagues
- An equivalent combination of education and experience may be substituted for minimum education requirement.
- Advanced experience in instructional design
- Knowledge of HIV issues in South Africa
- Capacity building and/or health worker training experience in resource-limited settings
- Fluency in one or more national South African languages
- Strong relationships and experience in the RTC and DOH network across South Africa
- Experience working with or for an international NGO.
Conditions of Employment: This position is 1.0 FTE, based in Pretoria, South Africa. Candidates must be available and willing to travel within South Africa, and up to 1-2 trips/year to regional and or international meetings/conferences. Up to several times per month, the SPM job requires participation in telephone conference calls during the early morning and late evening to accommodate the time zones of countries where I-TECH works. Complex deliverables on short timelines may require work in excess of 40 hours.
Applicants are required to quote the relevant position title mentioned above when submitting their applications via e-mail to firstname.lastname@example.org before Sunday, 11 October 2015. No late applications will be considered. Only short-listed candidates will be contacted. Preference will be given to South African applicants.