Title: Education, Quality and Safety Manager
Region/Location: Cape Town, South Africa or Addis Ababa, Ethiopia
Reports to: Director of Programme, Orbis Europe, Middle East and Africa
Date: October 2015
Period of employment: 12 month contract
Orbis International has been one of the world’s leading non-profit organisations dedicated to the improvement of eye health globally since it was founded in 1982. Programmes and projects are implemented in Asia, Africa and Latin America.
This role provides operational guidance in the area of education, quality and safety, including clinical excellence in a contextually appropriate manner across Africa. S/he will cover three main areas. First s/he will be responsible for ensuring that the educational processes designed for programme have been produced in collaboration with key stakeholders, meet the needs of the multidisciplinary team required to deliver the programme aims and that this is monitored appropriately. Second s/he will be responsible for ensuring that programme activity delivers high quality and safe services. Thirdly s/he will be responsible for ensuring that a process of locally appropriate procurement is used.
Reporting to the Director of Programme Orbis Europe, Middle East and Africa s/he will works closely with the programme staff in Africa and in partnership and collaboration across the global organisation to develop tools and strategies to deliver high quality education, promote safety and aid procurement. In particular s/he will collaborate with the Global Medical Director and Director, Program Development & Quality with regards to education, quality and safety.
S/he will be responsible for co-ordinating educational processes across all programme countries. S/he will work both internally and with external advisors to recommend interventions that meet the training needs of all necessary cadres of staff. The core responsibilities being:
- Development in collaboration with partners, country, regional and global staff the regionally appropriate medical educational interventions required;
- Develop in collaboration with partners and the respective Monitoring & Evaluation Manager competency based medical learning frameworks;
- Engage in meetings and conversations that produce regionally specific medical education briefings on country and regional priorities and areas of work.
This work will be carried out with reference to the following domains within hospital/health facility partners:
- Ensuring safe and effective patient care through training;
- Establishing and maintaining an environment for learning;
- Teaching and facilitating learning;
- Enhancing learning through assessment;
- Supporting and monitoring educational progress; and
- Guiding professional development.
Quality & Safety:
S/he will be responsible for promoting high quality and safe medical practice / medical service delivery by hospital/health facility partners. S/he will work both locally and also with the global organisation to develop strategies that reduce risk and promote quality. This will include but not be limited to:
- Identifying areas of medical risk;
- Developing strategies to mitigate medical risk based on best evidence guidance; and
- Ensuring strategies applied are aligned to global and regional initiatives and use agreed tools where appropriate.
S/he will be responsible for developing appropriate procurement strategies. S/he will work internally, with partners and external advisors to:
- Identify affordable, sustainable appropriate quality consumables to support programmes;
- Identify affordable and serviceable equipment to support programmes.
- Recommended to have a medical or nursing background and qualification
- Previous experience in the delivery of ophthalmic services essential
- Experience developing and delivering adult education, preferably medical education
- Recommended to have a minimum of 5 years’ field experience in developing countries focussed on training and service delivery
- Previous experience of developing clinical policies and guidelines
- Experience in issues surrounding procurement in Africa desirable
- Excellent interpersonal, communication and diplomacy skills
- Successful trainer and mentor
- Able to liaise and work with people from diverse cultural and professional backgrounds
- Strategic and creative thinker with evidence of ability to develop pathways and processes
- Knowledge and understanding of the delivery of eye health in hospital and rural settings
- Ability to prioritise
- Strong organisational skills
- High professional integrity
- Flexible, pro-active, and open-minded work style
- Strong computer skills and good working knowledge of MS office applications
- Oral and written fluency in English; working knowledge of a second language desirable
- Ability to travel locally and internationally 40% of the time
To apply, submit applications to email@example.com