Fair Trade Tourism: Client Services Manager

Fair Trade Tourism
Please note: this opportunity closing date has passed and may not be available any more.
Opportunity closing date: 
Monday, 5 October, 2015
Opportunity type: 
Employment

Fair Trade Tourism (FTT) is Africa’s leading responsible tourism organisation with a mandate to increase demand for responsible travel linked to growth in supply of FTT-certified products and experiences in a growing number of southern African destinations.
 

Client Services Manager, based in Pretoria

Reporting to the FTT Managing Director, the Client Services Manager is the entry point for communicating with and retaining existing clients, including FTT-certified clients in South Africa and a growing number of other African destinations, currently Madagascar and Mozambique. Duties include:

  • customer relationship management
  • strengthening the value proposition for FTT certification through increased market exposure, PR, training and other services
  • creating high levels of client partner retention
  • new product acquisition based on an annual, targeted acquisition plan
  • planning and facilitating sales trips and workshops

Applicants should have:

  • a relevant tertiary qualification with sales and marketing experience
  • ideally ten years experience in the travel and tourism industry
  • a firm understanding of Fair Trade and sustainable development
  • demonstrated knowledge of the South Africa, African and international travel and tourism sector including tourism value chains
  • strong networking and communication skills with existing tourism private sector networks
  • a high level of proficiency in Microsoft software applications
  • a valid drivers licence and own car and an ability to travel regionally and internationally.
To apply: email your cv and motivation letter by noon 5th October 2015 to:
admin@ascentrecruitment.co.za
Only shortlisted candidates will be contacted.

Location: 
Pretoria

NGO Services

NGO Services

NGO Events

S M T W T F S
 
 
 
 
 
1
 
2
 
3
 
4
 
 
6
 
7
 
8
 
 
10
 
 
12
 
13
 
14
 
15
 
16
 
17
 
18
 
 
20
 
21
 
22
 
23
 
24
 
25
 
26
 
27
 
28
 
29
 
30
 
31