Zimbabwe’s Service Delivery Dilemma and Corruption

IRIN News, 30 May 2007. 

Zimbabwe’s urban residents have to grease the palms of officials to ensure they can get access to even dysfunctional services.

The residents, who besides having to contend with leaking water pipes and frequent power outages, say they are facing the twin evil of a continuously deteriorating service delivery system and corrupt officials.

Meanwhile, the Combined Harare Residents Association (CHRA), a ratepayers' watchdog, blames the corruption and shoddy service delivery on the absence of an elected council. The CHRA argues that corruption is an issue of serious concern to them but it does come as a surprise because there is no legitimate authority to monitor and instill discipline in employees who feel free to do whatever they please knowing that they will not be called to account for their unscrupulous actions.

To read the full article tilted “As services collapse, corruption flourishes”, click here.

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