Terms and Conditions

Detailed description of goods and/or services

SANGONeT is in the non-profit sector, marketing information technology services and events to non-profit organisations. These include; online marketing service, conferences, workshops and training.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within two days and delivery confirmed by way of email receipt.

Return and refunds policy

In the case of event cancellation, SANGONeT will refund the client in full within 30 days. Cancellation of booking within one and fourteen days of the event by the client; will attract a 50% refund. There will be no refund, if cancellation occurs on the day of the event.

Customer privacy policy

SANGONeT shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa or MasterCard credit cards or by bank transfer into the SANGONeT bank account. The SANGONeT banking details are available on request.

Credit card acquiring and security

Credit card transactions will be acquired for SANGONeT via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by SANGONeT separately from card details which are entered by the client on PayGate's secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility

SANGONeT takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile

This website is governed by the laws of South Africa and SANGONeT chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 29th Floor, UCS Building, 209 Smit Street, Braamfontein, Johannesburg, Gauteng, South Africa.

Variation

SANGONeT may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by SANGONeT a non-governmental organisation based in South Africa trading as SANGONeT with registration number 9104120/08 (Association Incorporated under section 21 of the Companies Act, 61 of 1973) and David Barnard as the organisation Executive Director.

SANGONeT contact details

Support: info@sangonet.org.za or reception@sangonet.org.za
Support: +27 11 403 4935