Lean for Humanitarian Organisations Workshop

Lean Institute Africa, Lean4NGO

Countless enterprises across a variety of industry sectors utilise Lean to achieve operational excellence and streamline innovation. Yet one sector - organisations serving a humanitarian need - has not yet benefited from wide exposure to Lean principles and practice. Just imagine the difference Lean thinking can make in these organisations. Imagine the waste being transformed into value; imagine Lean thinking and practice spreading beyond the organisation, among humanitarian aid workers, out into the communities, and to the people served.

The Lean Institute Africa, in collaboration with Lean4NGO, is hosting the Lean for Humanitarian Organisations Workshop on 17 May 2012 in Johannesburg.

This workshop offers an introduction to Lean principles and practices, as well as access to resources to promote continued Lean learning and practice within their organisations.

The workshop is open to leaders within non-governmental organisations that serve a humanitarian mission. Leaders are encouraged to bring one board member from their organisation to learn with them.

Attendees will participate in hands-on exercises and discussion, and gain practical knowledge they can adapt and apply within their organisation, creating Leaner, more effective operations management and service delivery, improving value for their communities, the people served, and their donors.

Participants will learn:

  • How Lean principles and techniques empower employees and volunteers to eliminate waste and improve delivery of value;
  • How a Lean leadership and management system leverages scarce resources, builds capability, improves organisational decision making, and optimises innovation and value delivery;
  • How to improve transparency and accountability through Lean approaches to measurement of activities and outcomes;
  • How to identify root causes of problems and create an effective problem solving plan (A3);
  • How to map and make visual a process as a basis for improvement initiatives (Value Stream Map);
  • How to select problems for focused improvement: Strategy Deployment and Impact and Ease tool;
  • What resources are available to support continued learning and application, including self-study, local resources, and mentoring opportunities.


  • Norman Faull, Lean Institute Africa. Faull has pioneered process improvement in a wide variety of industries in South Africa over the past thirty years. He and the team at the Lean Institute Africa have a ten-year track record of applying lean in the public sector, particularly healthcare and justice. He is an Emeritus Professor of the Graduate School of Business, University of Cape Town, and managing director of the Lean Institute Africa;
  • Steve Bell, Lean4NGO. Bell is a Shingo Prize winning author of three books on Lean thinking. He serves on the faculty of the Lean Enterprise Institute, and travels worldwide presenting workshops, leading Gemba walks, and advising clients on applying Lean IT principles and practices to solve their daily business challenges through his consulting firm, Lean IT Strategies, LLC. He is co-founder of Lean4NGO;
  • Karen Whitley Bell, RN, Lean4NGO. Bell is an award winning author and Lean advocate in healthcare and humanitarian organisations. She has practiced as a hospice and palliative care nurse for nearly twenty years. Her book, ‘Living at the End of Life: A Hospice Nurse Addresses the Most Common Questions’, is used as a resource by hospice providers and in nursing schools around the globe. She is the co-founder of Lean4NGO.

Time: 8h00

For the directions to the venue, refer to: http://goo.gl/VeDH0.

Cost: R500 (excluding VAT for 1-day workshop). This fee includes lunch and refreshments.

To register, submit a completed registration form to Lisa Mulder at leaninfo@gsb.uct.ac.za or Tel: 021 406 1477.

For more information and the application form, click here http://goo.gl/ZeiLV.

Remember to diarise the Lean Summit Africa, taking place from 10-12 September 2012 at the Cape Town International Convention Centre. To register, refer to www.lean.org.za.

For more about the Lean Institute Africa, refer to www.lean.org.za.

For more about Lean4NGO, refer to www.Lean4NGO.org.

Event Start Date: 
Thursday, 17 May, 2012
Event Venue: 
Convention Dynamics, Erf310 Kruin Street, Harmelia, Isando, Johannesburg
Event Type: 

NGO Services

NGO Services