The MDF Training and Consultancy is conducting a one-week course on Change Management in Development Organisations from 11-15 May 2009 in the Netherlands.
Many organisations are occasionally faced with challenges that force them to adjust or change. Development organisations, in particular, regularly have to go through change processes when having to respond to new development scenarios, changing donor priorities or simply as part of their expansion or restructuring processes. In our experience the implications of change processes are regularly under-estimated by senior management and not managed adequately, in particularly when it comes to staffing. Change processes may raise questions among staff, like: why did we have to change, what will be better, which role will I play, and what will be the consequences for my job. In other words, change will initially lead to more questions than producing answers, creating anxiety and resistance. In our view, many of the obstacles on the road to change can be foreseen and dealt with if sufficient attention is paid to the design of a proper change management process, ensuring more dialogue, ownership and engagement by staff and stakeholders, thereby dramatically increasing the prospects of success.
You are working in an organisation or public institution that is undergoing or intends to embark on a change process which may have significant consequences for future operation and staffing. Or you are providing funding or technical support to organisations undergoing change processes, wondering how best you can play a supportive role. Finally, you simply want to get better and get a practical overview over change management.
You will be equipped with practical approaches and skills to diagnose and understand change processes, assessing readiness for change, and how to deal constructively with change resistance. You will also become able to design the basic elements of a change management plan.
You will explore the main drivers, dynamics and pitfalls of most change processes to identify reasons why organisations change and how to prepare well in advance for this process. You will investigate resistance to change. You will learn how to deal constructively with this resistance through dialogue and engagement, including acknowledging winners and losers of the changes. Finally, you will learn to develop a change management plan, with clear steps and indicators. This will constitute the organisational change management road map and allow regular monitoring and follow up by senior management and staff.
The sessions will consist of lectures on change management, conceptual definitions and a wide variety of practical experiences from MDF's trainers and consultants. A number of tools will be offered to help you diagnose and analyse change processes from different angles and viewpoints based on their own experiences. To ensure the highest relevance for all participants, we will make regular use of your own real life cases. Finally, we will visit an organisation in the Netherlands that has gone through a fundamental change process to discuss their lessons learned.
Dates: 11-15 May 2009
Course Fee: €1 980
Registration Form: Click Here.
For more information, click Here.