Master Class in Public Service Excellence

Impumelelo Social Innovations Centre

USB-Ed’s Impumelelo: The Stellenbosch Academy for Social Innovations Centre, in partnership with the Konrad Adenauer Stiftung, are bringing project presenters in water, sanitation, recycling, and waste management from the e’Thekwini and Drakenstein Municipalities to present to a key group of public managers drawn from the Gauteng municipalities and region. 

How to generate revenue by extracting methane from landfills; making low-costs houses energy-efficient; and what it takes to get the poor to pay for water will be put on the ‘to-do-lists’ of public officials from the Gauteng region on the 13th August 2015.

This is an unprecedented learning opportunity for Mayors, Councillors, and Members of the Mayoral Committees, Senior Municipal Managers to learn from Impumelelo’s Award Winners.
Projects that will be presented include:

  • Mariannhill Landfill Conservancy/Gas to Electricity Project (2007 Platinum Award-Winner& Dubai Award for Best Practices)
  • Hammarsdale Sustainability Project (2007 Star Award-Winner & UN Public Service Award-Winner)
  • e’Thekwini Water and Sanitation Programme (2007 Star Award-Winner)
  • Durban Metro Water: Sewage Disposal Education Project (2000 Gold Award-Winner UN Public Service Award-Winner)
  • Customer Services – Providing Debt Relief (2007 Star Award-Winner)
  • Orange Bag Domestic Recycling Project (2010 Gold Award-Winner)
  • e’Thekwini: Sustainable Pit Latrine & market Garden Programme via LaDePa Technology (2012 Gold Award Winner)
  • Drakenstein 8MI/Day Meulwater Treatment Works/Water Demand Management Successes

Impumelelo presenters are part of the new best-practice master class training series started by Impumelelo Social Innovations Centre five years ago to promote the replication and dissemination of best practice. Presenters have all received Impumelelo Innovations Awards and have proven themselves at the global forefront of solving difficult public problems.
As a direct output, senior managers and councillors will be exposed to the processes these innovators followed to achieve their success. They will explain the importance of citizen engagement in developing public services that are excellent. They will answer questions about aligning these projects within IDP processes and other regulatory frameworks and facilitating agreement between technical teams and political oversight bodies such as councils.
“We’re bringing those that have implemented the bright idea with visible results in other municipalities to help local government in Gauteng achieve the same successes. If e’Thekwini or other municipalities can do it, why can’t other municipalities learn from their peers in other provinces?” asks Impumelelo Director.

RSVP: by 20th July 2015

For more about Impumelelo Social Innovations Centre, refer to

Event Start Date: 
Thursday, 13 August, 2015
Event Venue: 
Hackle Brooke, 11 Conrad Drive, Corner Conrad Drive and Jan Smuts Avenue, Craighall.
Event Type: 

NGO Services

NGO Services