service delivery

NGOs Fight to ‘Hang On’ to Good Staff

High staff turnover due to a lack of adequate subsidisation by Government, plagues many South African NGOs, that struggle to provide the necessary services to communities in need.

In the Eastern Cape subsidies used to pay social workers have not been increased in two years, while social auxiliary workers are subsidised on the Department of Social Development’s 2002 scales.

Mobiles and Broadband for Service Delivery

KwaZulu-Natal Finance MEC, Ina Cronje, says mobile technology and broadband need to be considered to latch onto “first class, real time” service delivery.

Speaking at a breakfast meeting in Durban, Cronje stressed that the utilisation of technologies is paramount to maximise benefits from services for government planning.

“In order to utilise the mobile platform, we as KwaZulu-Natal need to ensure that there is a pipeline of appropriate skills to develop the required mobile applications,” explained Cronje.

Guiding the Urban Agricultural Donkey

The South African government has set itself the target of redistributing 30% of South Africa’s commercial farming land to black farmers by 2014. So far it has only achieved just over 4%.

The easiest way to quickly reach the 30% target would be for government to find large amounts of cheap, unproductive peripheral land and allocate this to a few people. This land could be in the middle of the arid Karoo or the Northern Cape.

Larger Cabinet Essential – Zuma

President Jacob Zuma has dismissed suggestions his new executive is too big.

Replying in the National Assembly to points raised during debate on his budget vote, Zuma pointed out that, “Let me assure the House once again that the changes we have made to the configuration of departments are guided by the need to improve service delivery, and to correct the weaknesses that the people had identified.”

Xenophobia Blamed on Apartheid Legacy

South Africa’s high levels of xenophobia are partially a result of the violent past of apartheid. This is according to Maxine Reitzes, an associate at the Centre for Policy Studies (CPS).

Reitzes points out that, “Violence has been evidently accepted as a way to sort out problems.”

Reitzes, who was addressing a seminar on xenophobia in Johannesburg, argued that people were defined during apartheid by who they were not and this carried over beyond 1994.

Success at a Price: How NGO advocacy led to changes in South Africa’s People’s Housing Process

This brief report has been prepared by Susan Carey with the support of Planact and Rooftops Canada. It draws on the experiences of a group of South African NGOs involved in housing policy reform in order to inform future advocacy and policy processes. Valuable lessons are drawn out for NGOs, government and other stakeholders. We firmly believe that policy outcomes, program design and implementation benefit from transparency and sharing of information and experiences.

SAHRC Condemns Department Over Hearings

The South African Human Rights Commission (SAHRC) is considering taking tough action against several provincial and national departments for their poor response to its request for submissions ahead of this week’s public hearings socio-economic rights.

SAHRC CEO, Tseliso Thipanyane, points out that the commission will address the poor response from government departments by first appealing to the speaker of Parliament, Max Sisulu, to find out “what is going on and how the government proposes to resolve it”.

Black Sash Comments on the 2009/10 Budget

In the Black Sash we are keenly aware of the global economic crisis, and respect the fact that the Finance Minister Trevor Manual has had to perform a balancing act to manage competing interests and needs.

In fact, the Black Sash believes that this Budget is arguably the most important in the history of our democracy, in that it shows how we as a society deal with one another at a time of crisis. In this light we commend the Minister’s rhetoric, which states that his first guiding principle has been the protection of the poor. 

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