South Africa

Business Jargon and the Nonprofit Sector

Target audience-centred approach…

It’s a ghastly phrase that I recently came across in a thick business book, that promised ten quick steps to success and riches.

Naturally I had my usual approach to such things: that business thinking just doesn’t take into account the complexity of working in development, and therefore is difficult to apply.

But when I started digging underneath the words, its meaning suddenly became quite clear - put your customer at the heart of what you do.

And suddenly a target audience-centred approach became very applicable.

Public Protector Starts a Road Show

Public Protector, Thuli Madonsela, will embark on a road show this week, aimed at getting feedback on her work and enhancing relations with organs of state, civil society and political parties.
Madonsela spokesperson, Kgalalelo Masibi, states that, "The Public Protector has often raised concerns about the remedial action that is ignored by some organs of state, who dispute the findings of her investigations, leaving complainants in a state of despair.

SASSA’s Mismanagement Criticised

The Democratic Alliance (DA) says it is ‘unacceptable’ that the South African Social Security Agency's (SASSA) financial resources are being ‘abused’.
DA spokesperson, Patricia Kopane, points out that "If this government is serious about assisting those who are not in a financial position to assist themselves, it must urgently step in to address the mismanagement that appears to have pervaded every level of the agency."

Government to Probe Old Age Homes

The Department of Social Development says it was not aware of some Gauteng old age homes being in danger of closing down due to a lack of funding.
The department says that it has been under scrutiny following a fire at the Pieter Wessels Old Age home in Nigel last year, which left 18 people dead.
The comments come after Democratic Alliance Gauteng Social Development spokesperson, Hendrika Kruger, warned that more than 3 000 older people were without homes in Gauteng and the number would increase this year due to some old age homes closing down.

SASSA Managers Paid Fat Bonuses

The chief financial officer of the South African Social Security Agency (SASSA), Mpho Mofokeng, approved more than R500 000 in performance bonuses to 12 senior managers whose performance had not been evaluated.
Social Development Minister, Bathabile Dlamini, replying to a parliamentary question by the Democratic Alliance’s social development spokesperson, Patricia Kopane, said an internal investigation of the circumstances of the awarding of the payments had found that they were made irregularly.

Call for South Africans to Defend Public Protector

Several organisations say allegations of fraud and corruption against Public Protector, Thuli Madonsela, are an attempt to intimidate her following a report that police plan to arrest her.

The Council for the Advancement of the Constitution (CASAC) has called upon all South Africans who care about the rule of law and Chapter Nine institutions to defend Madonsela.

Maxwele to Sue Police for Violating His Rights

University of Cape Town student, Chumani Maxwele, has vowed to sue the South African Police Services just under R1.5 million for defamation of character.
Maxwele’s decision follows the South African Human Rights Commission finding that the presidential VIP unit violated his rights when arresting and detaining him for allegedly gesturing with his middle finger at a convoy of police vehicles reportedly transporting President Zuma.

SAHRC: Zuma's VIP Unit Violated Maxwele’s Rights

The South African Human Rights Commission (SAHRC) has found that members of the Presidential Special Protection Unit violated the rights of Chumani Maxwele of Cape Town.
The SAHRC also recommended Police Minister, Nathi Mthethwa, to personally apologise to Maxwele and take steps to ensure the South African Police Service acts in terms of the Constitution and the law.

Politicians Urged to Defuse Service Delivery Protests

Former Cabinet minister, Jay Naidoo, says that politicians and not the police should be sent to defuse service delivery protests.
Speaking at Crime Line's fourth anniversary celebrations in Krugersdorp, Naidoo pointed out that, "Politicians must go and speak to the people. The protest is a failed delivery issue and political in nature."
Naidoo said communities get angry when their situations are not improving and they see politicians living the high life. He adds that communities protest when they suspect fraud or corruption.

Graduates Not Applying for Grant - Report

Not a single graduate has applied for funds from the R200 million government scheme set up to help them settle outstanding university fees, according to a report in the New Age newspaper.

The newspaper says that the National Student Financial Aid Scheme (NSFAS), which is tasked with administering the R200 million which is supposed to enable 25 000 students to receive their certificates, said it had not yet received any applications for funding.


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