Monitoring and Evaluation within the social sector is not doing justice to the development that is required for marginalised groups. Each year between R7,6BN and R8,2BN is spent on a large range of CSI Programmes to offset the extensive range of injustices we face on a daily bases. Some may argue that if development was done correctly, we could end poverty, inequality and crimes against humanity. So where is the issue really?

We know that closing the loop on ‘impact’ reporting is a major problem. If you even dare to mention the word ‘impact’ in a room of (even just one) M&E enthusiast(s) there will be a shaking of heads. I fear that we value our desired indicators more than the lives of the individuals we are trying to impact. Programmes vary and to ensure transparency and effectiveness interventions have matrixes and need to be evaluated. However it is almost as if we have forgotten the very reason we have them: Why do we as South Africa invest R7.6Bn a year in CSI? Why do young people want to volunteer and employees spend weekends at their favourite local NGO? And why are those CSI managers constantly pushing for further ‘citizenship’ and volunteering integration at board meetings from their humble position in large enterprises.

In 2010 only 3,5% of NGOs filed their compliancy papers. Due to this in 2012 the Department of Social Development cut down the number of NGOs in South Africa from 85 000 to 35 000, further details here.

Where are they going wrong?

With very few innovations tackling this problem, assumptions are that the NGOs can't afford the investment in fixing some seemingly ‘obvious’ issues. We are caught up with the human issues we are faced with and spending on innovation is often frowned upon, as that extra 5%, which is industry standard for M&E, could go to helping x more marginalised individuals.

FirstRand recently hosted, with the support of CAF Southern Africa, its second “Beyond Painting Classrooms Conference” in September to discuss some of these issues. As innovators themselves FirstRand embarked on a digital solution offered in partnership with CAF Southern Africa. The Social Collective built an innovative social connections platform to monitor the conference workshops and plenary sessions and provided an ultra user friendly platform for conference participants to give feedback, manage sessions and build profiles around the outcomes of each of the sessions, just like any NGO should be monitoring its programmes.

The Social Collective offers a cloud based community engagement solution with built-in M&E capabilities, running platforms for clients like UCT. Through this partnership we are able to track and verify every hour that students volunteer to social causes on and off campus in various capacities. The platform allows NGOs to effectively monitor youth empowerment programmes by profiling individuals , tracking their skills development and asking for their feedback, providing immediate feedback for evaluations.

Desiree Storey, Manager of the FirstRand Volunteers Programme stated “Using the Social Collective engagement platform at our recent Beyond Painting Classrooms conference provided FirstRand and CAF Southern Africa with instant feedback on the quality of the facilitators, and speakers of our plenary and workshop sessions as they happened. We also received feedback on how each session fared in terms of content usefulness and enjoyment. Participants were more engaged and “in the moment”, which resulted in more open and transparent learning and sharing over the two days,”

“The potential to leverage this tool to manage, reflect on and demonstrate the value of volunteer engagement among civil society organisations is incredibly exciting,” said Karena Cronin, Business Development Manager at CAF Southern Africa.

Like an Uber ride or AirBnB visit, a simple star rating unlocks the power of the self-validated sharing economy. The Social Collective is bringing this innovation to the social sector and believes it is set to change the way we interact with NGOs, the way we look at development and how we profile and fast track excellence within the ‘3rd sector’.

The overall evaluation of the conference was immediate, with the organising team able to intercept issues and solve them in real time. The innovative matrix was presented to funding members within a week.

The Social Collective offers a cloud based Community Engagement and M&E Solution for Corporates who support NGOs, Non profits, and innovative companies with M&E specific platform requirements. They can be contacted on

Address by Deputy President Cyril Ramaphosa during the commemoration of World AIDS Day, Ugu Sports and Leisure Centre, Port Shepstone

Our hosts, the Premier of KwaZulu-Natal, Senzo Mchunu,
Executive Mayor of Ugu District Municipality, Councillor NH Gumede,
Minister of Health, Dr Aaron Motsoaledi,
MEC for Health in KwaZulu-Natal, Dr Sibongiseni Dhlomo,
Deputy Chairperson of SANAC, Steve Letsike,
Executive Director of UNAIDS, Michel Sidibe,
Leaders of civil society, labour, business, and communities,
Champions in the fight against HIV and AIDS,
Distinguished Guests,
Ladies and Gentlemen,

It is an honour for me to address you this morning as we mark World AIDS Day.

Since 1988, World AIDS Day has provided an opportunity for people across the globe to unite in the fight against the HIV-AIDS epidemic and to show support for people living with HIV.
This fight has brought humanity together.

It has done more to unite the world than to divide it.

This devastating virus has reminded us of our common humanity and our common vulnerability.

It is has also awakened us to our collective strength and shared future.

We know that HIV infects and affects indiscriminately.

But it thrives on ignorance, it thrives in conditions of poverty, it thrives on stigma, and in situations of unequal gender relations.

It also thrives on destructive behaviour, the abuse of alcohol and drugs, and unsafe sex.

It is therefore up to all of us, collectively and as individuals, to take responsibility for our own health and that of others.

Ladies and Gentlemen,

Our theme for this World AIDS Day is ‘Rise. Act. Protect.’

As a nation, we must rise to this challenge, determined and committed and confident that we can succeed.

As a people, and as individuals, we must act to inform, to support and to encourage. No action is too small. No contribution is wasted.

We must protect ourselves and those who are nearest to us.

We must protect the vulnerable.

We must combat stigma and create an environment in which all can feel comfortable to test and be treated.

World AIDS Day serves as an important reminder that the epidemic is still with us and that we must do more to increase awareness and to eliminate prejudice.

To achieve greater success in our intervention strategies, we must focus on the local level and the everyday tasks of HIV prevention and treatment.

Today presents us with an opportunity to recognise, applaud and support the outstanding work of the country’s NGO sector and AIDS champions who work tirelessly to educate people about HIV and empower them to prevent, treat and manage it.

Because of their consistent work, today we speak with one voice and a single message that we can make HIV and AIDS history.

The Department of Health and the South African National Aids Council are committed to the UNAIDS Fast-Track approach of using innovative approaches informed by local knowledge and data to reach more people with comprehensive HIV prevention and treatment services.

To strengthen our national response, we have recently completed research on the impact and cost of an extensive range of known interventions against HIV and TB.

This research proposes an optimal package of services to reach the most important groups in controlling the two diseases.

It confirms that we are correct in our effort to significantly scale up our responses on both HIV and TB.

This means that we will need to invest substantially over the medium term, but that we will start to save money over the long term as our prevention efforts ensure that fewer people require treatment.

This research encourages us to redouble our efforts to ensure that by 2020, 90 percent of people living with HIV know their status, that 90 percent of them are on treatment, and that 90 percent of those on treatment have suppressed viral loads.

Ladies and Gentlemen,

In our response to HIV and TB, we are driven by hope and encouraged by progress.

We have invested massively in life-saving antiretrovirals, making our HIV treatment programme the biggest in the world.

South Africans are living longer and fewer people are dying of AIDS and TB.

We have significantly reduced mother-to-child transmission of HIV.

We are intensifying our efforts to end TB, particularly among high risk populations such as prison inmates, mineworkers and people living in communities near mines.

We are improving our programmes to control and treat multidrug-resistant TB, and more effectively integrating our national TB response with our HIV response.

Individually and collectively, we continue to inform, fight stigma and promote healthy lifestyles.

Despite our successes, we still face many challenges.

The number of new HIV infections is still extremely high, particularly among young women and girls.

We are told that more than 2,300 girls and young women between the ages of 15 and 24 become infected with HIV each week.

We theref mount a highly visible national campaign to decrease new HIV infections in this group.

While we have programmes to reduce new infections in this group, we need a highly-visible, nation-wide campaign to significantly reduce new infections in girls and young women.

The SANAC women’s, youth and men sectors must work with the relevant government departments to develop a comprehensive approach to prevention that we can launch early next year.

Through this campaign, we want to reduce new infections in this group by at least 30 percent over the next three years.

Kulamaqhawe ethu asemiphakathini alwa nengculaza, siyacela kakhulu ukuthi nisebenzisane nezingane zamantombazane.
[To our community AIDS champions, we urge you to work closely with our girl children]

Sibheke kuwo amantombazane ukuthi bayoba ngabaholi bakusasa.
[We look up our girls to lead our country in the future.]

Sibheke kwabesimame ukuba bakhe, basiphathele isizwe esiphumelelayo.
[We look up to women to build and guide a prosperous nation]

Uma owesimame enqaba ukuya ocansini nowesilisa ongasebenzisi ijazi lendoda (i-condom), uzivikela yena nowesilisa engculazeni.
[When a woman objects to sex with a male who does not use a condom, the woman is protecting herself as well as the man]

Uma owesilisa enendaba nempilo yakho uzoba nendaba ne-condom.
[If he cares about your wellbeing, he will take care to use a condom.]

Siyanicela nonke zingane zethu ukuba nibekezele, nihloniphe abazali, nifunde, nizohola izwe lethu. [We urge you all our children to be patient, to respect your parents, to get education so that you can lead our country.]

Ngokuziphatha kahle nizivikele nizoyinqoba ingculaza.
[Through responsible behaviour and by protecting yourselves, you will triumph over AIDS]

Programmes such as the ZAZI campaign, which seeks to empower young women, can promote self-confidence among our youth so that they can make positive choices.

We must equip young people with the tools to resist peer pressure, avoid teenage pregnancy, and define their own values that will secure them a healthy, prosperous future.

We need to spread the word about prevention, encouraging all sexually-active South Africans to use condoms consistently.

We all have a responsibility to encourage people to test for HIV and TB.

We call upon men in particular to avail themselves in their millions for free HIV-testing and counselling at our public health facilities.

Ukuhlola ukuthi awunayo ingculaza kubalulekile.
[It’s important to test for HIV]

Sikhuthaza kakhulu abesilisa ukuthi nabo abaye emitholampilo nasezibhedlela ukuyohlola.
[We encourage men to go to clinics and hospitals to get tested]

We join His Majesty King Goodwill Zwelithini and our traditional leaders in encouraging men to undergo safe male circumcision.

Even when you are circumcised, you should still use a condom to increase your protection and that of your partner.

We need to ensure that all those who need treatment, receive treatment and that they remain on treatment.

We shall not overcome this epidemic unless all of us accept that we have a responsibility.

We have a responsibility as government and its employees, as every sector of civil society, as communities, as religious institutions, as youth groups, and as sports and music idols.

In our personal lives, in our own behaviour, we also have a responsibility.

We have a responsibility as parents, spouses, partners, girlfriends and boyfriends, mentors and role models.

We have a responsibility to ourselves.

We have a responsibility to others.

As we commemorate World AIDS Day, let us work harder in all our communities and with the determination to secure an AIDS-free South Africa and an AIDS-free world.

It is time to ‘Rise. Act. Protect’.

Masisukume. Masenze kangcono. Masizivikele.

I thank you.

For more about The Presidency, refer to

Violence against women, girls and children are one of the most pervasive and barbaric violations of human rights. It is shameful that a society that prides itself on being progressive and undeniably modern in many respects is also one characterised by appalling atrocities meted against their own flesh and blood so to say. This state of affairs warrants serious attention from everyone who truly believes in the ideal of an equal and just society Violence against women, girls and children reverses the gains of democracy and threatens peace and development across the globe. The statistics are glaring and shocking; one in every three girls will be married off before they reach teenage hood, more than 140 million girls are abused through female genital mutilation and women are raped as an act of war in most parts of Africa where conflict abounds. In a world that is riddled with extreme violence of all kinds the time has come to promote a culture of human rights. As a society, we need more than just campaigns to end these horrible atrocities and the impunity that has characterised responses from governments around the world. It is unacceptable that women, girls, and children are not free to live as human beings.
What is the role of civil society? As a body of organisations that work with people at the community level, one primary role is to ensure that government legislation is enforced and that the perpetrators of violence are apprehended and handed down maximum sentences. It is important that governments are held accountable to enforce their laws, policies and interventions in prohibiting all forms of violence. At the same time, civil society should ensure that national legislation meets the requirements of international agreements that aim to put an end to violence against women, girls and children, such as the agreements drafted by the United Nations Commission on the Status of Women.
Moreover, civil society has a duty to promote a culture of justice and support for victims of violence. Civil society organisations need to ensure that the government provides timeous, adequate and high-quality multi-sectoral services to survivors. Delayed services delay justice and render survivors of violence vulnerable to hopelessness. In instances where such services are not accessible, government officials entrusted with this task must be held responsible and prosecuted for negligence.
At the same time, civil society organisations should be at the forefront of educating women, girls, and children about their rights. These capacity building initiatives must include boys and men to ensure that cultural norms that perpetuate and engender discrimination are addressed. Awareness raising campaigns and institutional and legal reforms by governments around the world can also promote a culture of equality.
More importantly, it is imperative that civil society organisations ensure that accurate, reliable and meaningful data on violence against women, girls and children is collected. This data must be collected timeously and promptly. There is an urgent need for civil society organisations to enhance their own data collection, analysis, dissemination and utilisation of synthesised data to inform decision making. This approach to the fight against violence against women, girls and children builds a crucial knowledge base that supports multi-sectoral interventions.
Linked to the above point, partnerships with other local, national and international agencies are crucial in building a critical mass of knowledge to interpret trends across global regions. Thus, global strategies would be informed by experiences and actions across the world.
Last but not least, civil society is obligated to ensure that the economic emancipation of women is highly prioritised by governments worldwide, especially in developing countries, where women are still undervalued and remain largely unrecognised. It is imperative that women are supported to enjoy equal access to opportunities and resources, as well as to opportunities for societal leadership and participation. A just and equal society will only be possible if the structural conditions that stifle efforts to advance women are addressed.
In conclusion, the struggle to end violence against women, girls and children is on-going. It will not end until women, girls and children are safe and have a voice in all matters of societal development. A world free of violence is possible. Let us make sure that this ideal is realised in our lifetime.

Paul Kariuki is the Programmes Manager for the Democracy Development Program (DDP), a national Non-Governmental Organisation (NGO) based in Durban. He is also a member of the KwaZulu-Natal Civil Society Organisation Coalition (KZNCSOC) Executive Committee.  He writes in his personal capacity.

Water scarcity in South Africa has not come as a surprise. In fact, national government through its communications agency, Government Communication and Information System (GCIS), has chronicled and extensively communicated the dire situation that has beleaguered South Africa for a long while as a water scarce nation. The main problem seems to be a general lack of strategic planning compounded by operational inefficiencies at local government level. An article on water scarcity by water expert, Professor Anthony Turton’s published by the South African Race Relations Institute (SARRI) notes that the lack of critical technical skills due to the transformation agenda has compounded the water challenge in our country. Furthermore, the slow reaction by local municipalities in responding to water leaks in many communities, especially in townships, has contributed to significant water losses.

A recent article in The Mercury about eThekwini Metro Mayor, His worship James Nxumalo’s tour of Cato Manor, confirmed the inefficiency of the Metro’s water department in responding to water leaks in that community. This is a grievous state of affairs for the Metro, which is noted to be losing about 40 percent of its water daily. Surely, somebody needs to be held responsible for this state of affairs. Urgent action is required that will save the Metro millions of rands as well as ensure that water flows from eThekwini residents’ taps. As if this is not enough, last week it was reported that water reservoirs in Bloemfontein in Free State Province were contaminated with sewage waste from different sources such as abattoirs, exposing citizens to disease-causing pathogens.  This scenario is not unique to Bloemfontein; there seems to be general inefficiency in treating waste water properly before it is released into bulk water treatment plants for consumption by the public. According to Professor Turton’s article, close to four billion litres per day are released into rivers as partially treated or untreated sewage. He adds that the general public remains largely unaware that the bulk of drinkable water in the country comes from dysfunctional sewage treatment plants and is treated by bulk water treatment plants that are not designed for this purpose.

Therefore, the big question is: Is South Africa dealing with the issue of induced water scarcity due to operational inefficiencies?

Civil society has largely been silent on this issue, except for small, fragmented pockets of civil protests in different parts of the country, largely confined to Gauteng and North West provinces. This is a worrying response to a national crisis. Thus, another key question is: what can civil society do to get water governance in South Africa on track? In its broadest definition, civil society is a watchdog for the general populace. It should thus lobby for the provision of quality drinkable water and demand accountability from the government where provision is compromised. In a nation already labelled “water scarce”, civil society cannot afford to be silent. It has to make its voice heard and call for a rapid response from the government to address the situation, not with political rhetoric but with pragmatic responses.

At the end of the day, it is citizens that are suffering from operational and systemic inefficiencies. Thus, civil society should consistently monitor water service provision, especially in situations where water leaks are on the increase at community level. This must be treated as a matter of urgency. Ideological wars should be avoided so that serious attention can be given to remedying the situation. Furthermore, civil society should address the issue of private companies that continue to commodify water at the expense of millions of citizens who cannot afford or access quality drinkable water. Even if water is sold at reasonable prices it is still punitive for the majority of citizens who live on less than a dollar a day. There is a need for strong civil society participation in water policy review activities and legislation to enhance the sector’s own awareness of current practices and proposed future policy directions. This advocacy role will be significantly supported by a strong demand for information from relevant government departments and agencies so that civil society is well informed on how it can engage the state better and more meaningfully on an issue such as water provision. Access to information will also enable civil society to monitor the implementation of key legislation that is aimed at improving citizen’s access to water. Finally, civil society organisations should be active in monitoring the imposition of penalties on local municipalities that are defaulting on remedial action.

In conclusion, civil society can no longer remain silent when it comes to water provision. It is time to step up to the plate before the situation deteriorates any further.

- Paul Kariuki is the Programmes Manager for the Democracy Development Program (DDP), a national Non-Governmental Organisation (NGO) based in Durban. He is also Member of the KwaZulu-Natal Civil Society Organisations Coalition (KZNCSOC) Executive Committee.  He writes in his personal capacity.

25 November - 10 December

Count me in: together moving a non-violent South Africa forward’


The 16 Days of Activism for No Violence Against Women and Children is an international awareness-raising campaign. It takes place every year from 25 November (International Day for the Elimination of Violence Against Women) to 10 December (International Human Rights Day). The period includes Universal Children’s Day and World AIDS Day.
South Africa adopted the campaign in 1998 as one of the intervention strategies towards creating a society free of violence. The campaign continues to raise awareness amongst South Africans about the negative impact of violence against women and children (VAW&C) on all members of the community.

At the launch of the 16 Days Campaign on 25 of November 2014, President Jacob Zuma said that activism against gender-based violence should be a year-long campaign and not limited to 16 days. The Department of Women heeded the President’s call and launched the 365 Days for No Violence Against Women and Children’ (#365Days campaign) and ‘#CountMeIn’.

President Jacob Zuma will launch the 2015 campaign on 25 November 2015 in Naauwpoort, Mahikeng.

Objectives of the campaign

The objectives of the 16 Days Campaign are to:

  • Attract all South Africans to be active participants in the fight to eradicate VAW&C; hence the theme:
  • Expand accountability beyond the Justice, Crime Prevention and Security (JCPS) cluster to include all government clusters and provinces.
  • Combine technology, social media, the arts, journalism, religion, culture and customs, business and activism to draw attention to the many ways VAW&C affects the lives of all people in all communities around the world.
  • Ensure mass mobilisation of all communities to promote collective responsibility in the fight to eradicate violence against women and children.
  • Encourage society to acknowledge that violence against women and children is NOT a government or criminal justice system problem, but a societal problem, and that failure to view it as such results in all efforts failing to eradicate this scourge in our communities.
  • Emphasise the fact that the solution lies with all of us.

What is violence against women and children?

Violence takes many forms, for example:

  • Physical violence in the form of domestic violence, terrible violent crime such as murder, robbery, rape and assault.
  • Emotional violence and trauma at many levels caused by many factors. Women and children in their homes, at work, at schools, on our streets, in our communities suffer this form of violence for various reasons.
  • Another terrible blight of our democracy is the violence of poverty, starvation, humiliation and degradation, especially against women and children. Poverty, inequality and unemployment are conditions under which violence thrives.

What can you do?

Together, let us take actions to support the 16 Days of Activism for No Violence Against Women and Children campaign.

  • Support the campaign by wearing the white ribbon during the 16-day period: A white ribbon is a symbol of peace and symbolises the commitment of the wearer to never commit or condone violence against women and children.
  • Participate in the various 16 Days of Activism events and activities.
  • Volunteer in support of NGOs and community groups who support abused women and children: Many organisations need assistance from the public. You can volunteer your time and make a contribution to the work of institutions. Help plant a garden at a shelter, sponsor plastic tables and chairs for kids at a clinic or join an organisation as a counsellor. Use your skills and knowledge to help the victims of abuse.
  • Speak out against woman and child abuse.
    • Encourage silent female victims to talk about abuse and ensure that they get help.
    • Report child abuse to the police.
    • Encourage children to report bully behaviour to school authorities.
    • Men and boys are encouraged to talk about abuse and actively discourage abusive behaviour.
    • Seek help if you are emotionally, physically or sexually abusive to your partner and/or children. Call the Stop Gender Based Violence helpline (0800 150 150).
    • Talk to friends, relatives and colleagues to take a stand against abuse of women and children.
    • Try and understand how your own attitudes and actions might perpetuate sexism and violence.
    • Spread the message on social media using
    • Join community policing forums (CPFs): The community and the local police stations are active partners in ensuring local safety and security. The goal is to bring about effective crime prevention by launching intelligence-driven crime-prevention projects in partnership with the local community.You may want to also become a  reservist, a member of the community who volunteers his/her services and time to support local policing efforts to fight crime. For  more information on how to join, contact your local police station.

What is government doing?

  • The Women Empowerment and Gender Equality Bill provides government with the legislative authority to fast-track the empowerment of women and address issues of enforcement and compliance towards the attainment of our target of 50/50 gender parity.
  • On 6 June 2011, Government launched the Strategy and Guidelines on Children Working and Living in the Streets [PDF]. This Strategy provides guidance on the services and programmes to be rendered to children living and working in the streets.
  • The Green Paper on Families [PDF] seeks to strengthen and support families as the cornerstone of a well-functioning society.
  • Since 1994, Government has developed several pieces of legislation to redress the wrongs affecting women and children.
  • The  Prevention and Combating of Trafficking in Persons Act (Act No 7 of 2013) fights trafficking of young girls and women, and also the practice of ukuthwala, a form of abduction that involves kidnapping a girl or a young woman by a man and his friends or peers with the intention of compelling the girl or young woman’s family to agree into marriage.

Where to get help

  • What if you are abused [PDF]
  • Service contacts [PDF]
  • SAPS Crime Stop
    • 08600 10111
  • Gender-Based Violence Command Centre
    • 0800 428428/0800 GBV GBV
  • STOP Gender Violence Helpline
    • 0800 150 150/ *120*7867# from any cell phone
  • Childline- Report child abuse
    • 0800 055 555
  • Elderly people helpline
    • 0800 003 081
  • Family and Marriage Society of South Africa – Advice on family relationships
    • 011 975 7107
  • Thuthuzela Care Centres-
    • 012 8456136
  • Suicide Crisis Line
    • 0800 567 567
  • Alcoholics Anonymous SA
    • 0861 435 722 Substance Abuse Helpline 0800 121 314
  • Narcotics Anonymous SA
    • 0839 00 69 62
  • Mental Health Information Line
    • 0800 567 567
  • AIDS Helpline
    • 0800 012 322 / 011 725 6710
  • National Anti-Corruption Hotline
    • 0800 701 701
  • Disaster Operations Centre
    • 080 911 4357 
  • Crisis Line
    • 0861 574747
  • National Crisis Line- Counselling Service
    • 086 132 2322
  • Human Trafficking
    • 08000 737 283 (08000 rescue) / 082 455 3664
  • SASSA- Grants enquiries
    • 0800 60 10 11 or CPS 0800 60 01 60 
  • SA National Council for Child Welfare
    • 011 339 5741
  • Legal Aid
    • 0800 1110 110
  • Presidential hotline - Unresolved service delivery complaints
    • 17737 (1 PRES)
  • National Anti-corruption Forum
    • 0800 701 701
  • Cancer Association of South Africa
    • 0800 22 66 22


NGO Services

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