Wanted: Resilient NGOs

Monday, June 18, 2012 - 16:13
By strengthening NGOs to withstand the funding shocks faced by many organisations in the development sector, we are in fact strengthening their service to South Africa 


Yes, the need for resilience is huge. It is, I believe, a vital quality in these times of uncertainty, financial challenge and change. I am a Resilience Coach and Facilitator and would be more than happy to have a conversation with you about how I can best serve you. Please contact me on 083 412 8070 | 021 762 3067 | webs@telkomsa.net
Brilliant and timeous article thank you Thsikululu-watch this space! Dee Moskoff Director Connect Network www.connectnetwork.org.za
Thanks for this timely and excellent article on the need for NGO's to build resilience, proffessionalize, operations and the greater need for partnerships.
Thank you for the article. We are facing devastating cuts in capacity by government itself. Forest Town School Foundation is the oldest NGO in the field of disability in SA (64 years) with outstanding medical, educational, and other training programmes, many of which don't exist anywhere else i.e. post-school learnerships for youth without NQF qualifications who have more complex disabilities. In 2008, government cut 18 posts. In 2013, government will cut a further 16 posts, includiing the registered nurse who administers scheduled medication, deals with primary and specialized medical care, and is on hand for children who have epileptic attacks and others who might need hospitalization in school hours. Without a nurse, we will have to turn away the majority of children at Forest Town School - teachers and other staff are not permitted to administer prescription medication, not even panado's! We are without 20 classroom assistants who help children while they are being taught, as well as with feediing, toileting, getting from A to B etc. Teachers are now acting as caregivers because they have to do this, and they can't teach at the same time. We have done everything we can to speak to the Dept of Ed, the Human Rights Commission - since 2005, but to no avail. This week we approached the advocacy manager of nelson Mandela Children's Fund, but we beleive even if they can get Government to change policy it will take years. Our solution is to keep a fund of for staff salaries (R2 million sustains 5 professional staff). As the fund is depleted annually, we raise the R400 000 needed to top up. However with the cut of a further 16 professional staff, we are asking donors, corporates, etc to open doors for us to set up another fund of a minimum of R2 million. should fundraising fail, the funds are sustainable for a further 3 years. With the initial outlay by donors of the several million needed, the annual fundraising is fairly easy and puts less pressure on donors from us thereafter. if you would like to see our programmes, you are most welcome. I would like to approach Tshikululu for the possibility of getting funds for this proposed method of sustainability, and which will keep our standard of service and our impact on our beneficiaries, as strong as it has been in the past. See www.foresttown.co.za Thanks for the article, Marion Leatherbarrow 0829733711 011 791 2721.
The work of non-governmental organisations (NGOs), cited as contributing 30 percent of civil services in South Africa (SA), is critical to meeting the development needs of the country. In recent years, NGOs nationally have faced dire circumstances due to the reduction of funding by, or the exit of, key funders both local and international, inadequate funding and, in numerous cases, delayed disbursement of funds by the South African government. These funding shocks - financial challenges with deep negative impact - have resulted in many NGOs downsizing staff, services and branches, or closing altogether.

NGOs are encouraged to diversify their funding bases, and are expected to plan for the exit of funders, particularly when timeously informed of their withdrawal from funding or grant reduction. It is not to say that NGOs do not do this, but many only realise the value of a broad funding base too late and others just do not have the ‘know how’ of where to look and how to access funds.

This is something that government, business and civil society can assist in, through effective knowledge management and skills transfer, within their role as a partner in SA’s development. The following can be considered:


It can be argued that sustainability in the NGO-world is unrealistic. But it can also be argued that it is not only a financial component that builds a strong foundation to withstand shocks of any kind. Good management and governance, innovation and human resource (HR) knowledge can buffer financial uncertainty and build resilience.

Income generation

Corporate social investment (CSI) funds can be used to support NGOs to become self-sufficient rather than dependent. Supporting income-generation activities that may or may not be linked to the core business can assist in supplementing income and longevity of an organisation.


Partnerships among businesses and between the private sector, government and civil society can reduce duplication and make limited resources go further.

Incentivising partnerships

NGOs must be incentivised to partner with other organisations so that resources can be used more efficiently.

Economies of scale

NGOs can be provided with the knowledge and tools to look at mergers and partnerships that will optimise funding, HR, equipment and infrastructure resources.

Use business ‘know how’ to professionalise NGOs

Assist in professionalising NGOs. Many development-related organisations have the potential to professionalise their financial and service management that could make the more resilient against ‘funding shocks’, HR turnover and so on. Business is in the position to provide the necessary knowledge, advice and skills.

Unrestricted funding

Some funding provided could be less ring-fenced to buffer or mitigate against funding shocks. Funding that could be itemised as operational costs could provide breathing space for NGOs that do not immediately result in them having to close or downsize on services.

How and where to access funding

Funders could facilitate access to information and skills on how NGOs can better access or apply for new bi-lateral or other funding sources. For example, do all NGOs know about the Jobs Fund and the United States President's Emergency Plan for AIDS Relief’s (PEPFAR) new five-year partnership framework (2012/13–2016/17) to improve the effectiveness, efficiency, and sustainability of the South African national HIV and TB response?

Taking a broader, longer-term view on the role and importance of NGOs, business with government, wider civil society and the international community need to consider the following:

NGOs as job creation hubs

When the country talks about five million new jobs, are NGOs being considered as a vehicle for this kind of job creation? Such a view and interventions to promote this will build NGO resilience and entrepreneurship.

NGOs as assets

NGOs are the linked in to communities more strongly than any other sector. They are catalysts for education, messaging, job creation, innovation and access to the youth.

Funding shocks cannot necessarily be avoided, but more resilient NGOs will not compromise their services to their communities. The private sector cannot close the funding gap by itself either but business in partnership with government, civil society and other donors can strengthen NGOs to be better prepared to mitigate negative internal and external factors.

NGOs are strong links to communities and as such they are valuable assets. They need to be acknowledged and treated as such for the country to fully mine their potential as key education, health and social welfare service delivery partners and job creation hubs.

- Maria Kurian is Client Relationship Manager at Tshikululu Social Investments (TSI). This article is an extract of research conducted for the FirstRand Foundation’s FNB Fund, and is used with permission. It is republished here with the permission of TSI.
Maria Kurian