Reflecting on the change that is happening in and around programs makes it possible for organisations to adapt and remain relevant to the constituencies they serve. Too often organisations are caught up in delivery and as a result do not take time to reflect on their practice and on the changing environment. How do our planning, reflection and learning processes connect? What value could there be in spending time ‘navel gazing’? How do we create the time and space for reflection and what do we do with what we learn?