According to Tessa Hochfeld, welfare services in South Africa are delivered both by the state and by non-governmental organisations (NGOs).
Hochfeld points out that this is common in developing countries where states rely on NGO support to deliver welfare services due to capacity and funding limitations.
However, she says the quality of services available has been eroded over the last five years, especially in the NGO sector which is increasingly financially embattled.
She adds: “Community needs have long outstripped available programmes, which are shrinking.”
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